Maria Teresa Tayo

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.

• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
• Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
• Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.

Provided excellent customer service with a friendly attitude when greeting,

Customer, taking orders and preparing drinks.

Memorized all menu offerings for quick preparation and to be able to recommend foods, especially drink and to offering to customers

Proficient in operating poin of sale (POS)systems

Able to multitask in a fast paced environment.