Maria Theresa Acosta

• Proactive and detail-oriented professional skilled in customer service, office management, and team support. Delivered exceptional customer experiences by greeting and assisting clients, managing inquiries via phone and email, and ensuring timely delivery confirmations. Streamlined office operations by maintaining an efficient and organized work environment, managing customer records, and ensuring accurate data entry. Handled routine maintenance and troubleshooting of construction equipment, prepared essential documents, and managed office supply inventory to prevent shortages. Facilitated employee onboarding, supported team integration, and ensured that all records and materials were up-to-date and well-organized.

Spearheaded the training, development, and management of team members, while expertly planning and overseeing the safe and efficient execution of all camp maintenance operations.

• Strong Leader: Led 15 team members during Operation Turning Point 2023 and CECOS, managing $362K in equipment and ensuring successful installation and testing of key units. Delivered top performance during final evaluations, improving readiness.
• Technical Expert: Led a team of 15 in clearing roads, hospitals, and power plants after Typhoon Mawar in just 64 hours, restoring services to 31 units and over 170K residents. Managed the upkeep of a $5M asphalt plant, ensuring operational readiness.
• Advocate for Safety: Served as SAPR Victim Advocate for 550 sailors, organized awareness events, and mentored team members, leading to six advancements and one MAP recognition. Focused on career development and overall well-being of the team.

Oversee the administration and operations of a team of four personnel, ensuring smooth and efficient execution of tasks.

• Fostered strong, professional relationships with team members, ensuring quick and effective resolution of challenges. Played a key role in recruiting top talent to build a high-performing team. Regularly assessed team performance, providing coaching and guidance to improve efficiency. Enhanced team operations by delivering exceptional service and resolving issues to optimize the overall experience.

• Work under the supervision of senior personnel (such as a team leader or supervisor).
• Participate in team meetings and contribute to planning and execution of tasks.
• Follow instructions and help train or mentor newer team members as they progress.
• Ensure the safe handling and proper care of construction machinery.
• Assist in setting up temporary shelters, base facilities, and other structures.
• Help track inventory and maintain supply levels for ongoing projects.
• Support the transportation and delivery of heavy materials or tools to job sites.
• Perform routine maintenance on construction equipment and tools.
• Help troubleshoot and repair minor mechanical issues to ensure continuous operation.