Summary
Overview
Work History
Education
Skills
Languages
Languages
Certification
Timeline
Generic

Maria Trakas Wallach

Glenview,IL

Summary

Experienced professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Clinical Case Manager Behavioral Health

CVS Healthcare
Downers Grove, IL
02.2023 - Current
  • Conduct comprehensive psychosocial assessments of clients to determine their needs and eligibility for services.
  • Provide individualized case management, counseling, and referrals to appropriate community resources.
  • Monitor client progress towards meeting goals and objectives in treatment plan.
  • Maintain accurate records of client information in accordance with HIPAA regulations.
  • Provide crisis intervention services during emergency situations.
  • Actively participate in weekly staff meetings to discuss best practices for clinical interventions.
  • Provide case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.

Support Specialist/Behavioral Health Case Manager

Centene Corporation
Burr Ridge, Illinois
11.2017 - 02.2023
  • Perform duties related to operations of the Integrated Case Management
  • Assess Members’ functional level and, in collaboration with the Members, develop care and service plans
  • Specialize in working with Traumatic Brain Injury, HIV, Aging and Persons With Disability Members
  • Monitor quality of care, assisting with discharge planning back into the community, participating in special clinical projects
  • Work in the field (and telephonic) with Members identified as low, medium and high risk, for both behavioral and physical health issues, and their providers to identify needs, set goals and implement action steps towards achieving goals

Licensed Clinical Social Worker

Enriching Lives, LLC
Glenview, IL
06.2013 - 11.2017
  • Solo private practice, specializing in treatment of adult and geriatric populations affected by cognitive decline and mood related illness, utilizing psychotherapies and other services such as Happy Neuron computer modules, case management, education and consulting to help clients achieve their fullest functional and emotional potential

Memory Care Director

Greek American Rehabilitation and Care Centre
Wheeling, IL
06.2015 - 06.2016
  • Responsible for planning, organizing, developing, directing and maintaining the overall operation of the Memory Care Unit in accordance with current federal, state, and local standards, guidelines and regulations and established policies and procedures of the facility
  • Participated in MDS assessments and input, documentation in charts and developed preliminary and comprehensive plan of care incorporating resident’s best ability to function regarding cognition, communication, behavior, mood, psycho-social and advanced directives
  • Developed and coordinated the schedule of care plans and assessments to be presented and discussed at each care conference
  • Scheduled and coordinated care conferences
  • Assisted in the recruitment, interviewing and selection of staff for the unit
  • Supervised and mentored MCU Activity Director and full time activity aides and coordinated their work schedules and conducted their annual reviews
  • Conducted problem solving, complaint resolution and crisis intervention using person centered approach and resident’s best ability to function
  • Developed and facilitated a family support group
  • Treated residents with respect and dignity at all times and served as a role model for staff regarding care of residents.

Clinical Social Worker

Interim HealthCare
Christiansburg, VA
03.2015 - 06.2015
  • Responsible for conducting assessments to help determine patient needs and identify any limitations, barriers, or safety issues that might impede recovery, educate patients and families regarding community resources and support, and assist with long range planning, including advance care planning and directives, and overall care opportunities

Assistant Director of Social Services

Greek American Rehabilitation and Care Centre
Wheeling, IL
09.2013 - 10.2014
  • Responsible for delivery of social services to residents and their families
  • Conducted social history, neglect/abuse screening, recent loss screening, social service assessment
  • Participated in care planning, MDS assessments and input, documentation in charts, and resident care conferences
  • Conducted in-service training of staff related to residents rights, advance directives and social services
  • Conducted crisis intervention, counseling, problem solving and complaint resolution.

Community Support Specialist

Thresholds
Chicago, IL
04.2012 - 10.2012
  • Provided direct service to individuals with mental illness and some with mental illness and chemical dependency to achieve rehabilitative, resilience and recovery goals primarily in a person’s own environment through outreach, including case management, counseling, cognitive behavioral therapy, psychotherapy, advocacy, linkage and referral, crisis intervention and collaboration with providers

Nephrologist Social Worker

Nephron Dialysis Center Swedish Covenant Hospital
Chicago, IL
01.2001 - 01.2002
  • Conducted initial psychosocial assessments on incoming patients
  • Provided casework services and counseling to patients and families dealing with special problems associated with end stage renal disease
  • Developed effective and comprehensive plan of care for each patient

House Manager/Victor

C. Newman
Chicago, IL
01.1996 - 01.1998
  • Responsible for all aspects of running a psychosocial rehabilitation group home.

Intake Coordinator, Caseworker, Manager

Harmony House Group, Thresholds North
Chicago, IL
01.1991 - 01.1996
  • Led informational meetings about Thresholds to potential members and families, conducted initial bio-psycho-social assessments on incoming members and referred members to appropriate programs/services
  • As Manager, responsible for all aspects of home including hiring, scheduling and supervising staff, monitoring groups, and developing systems

Education

Masters - Clinical Social Work

Loyola University
01.1994

B.A. - Psychology and Social Science

University of Illinois
05.1989

Skills

  • Policy and Program Development
  • Data Analysis
  • Financial Operations Oversight
  • Employee Training Program
  • Employee Supervision
  • Risk Management
  • Employee Performance Evaluations
  • Client Advocacy
  • Staff Development
  • Activities Scheduling
  • Instructional Material Development
  • Medical Programs Implementation
  • Patient Care Assessment
  • Rehabilitation Programs
  • HIPAA Guidelines
  • Medicare Compliance

Languages

  • English and Greek
  • Languages

    English
    Native/ Bilingual
    Greek
    Native/ Bilingual

    Certification

    • LCSW, IL - 149.008160 (1998 - Present)
    • LSW, IL - 150.006396 (1995 - Present)

    Timeline

    Clinical Case Manager Behavioral Health

    CVS Healthcare
    02.2023 - Current

    Support Specialist/Behavioral Health Case Manager

    Centene Corporation
    11.2017 - 02.2023

    Memory Care Director

    Greek American Rehabilitation and Care Centre
    06.2015 - 06.2016

    Clinical Social Worker

    Interim HealthCare
    03.2015 - 06.2015

    Assistant Director of Social Services

    Greek American Rehabilitation and Care Centre
    09.2013 - 10.2014

    Licensed Clinical Social Worker

    Enriching Lives, LLC
    06.2013 - 11.2017

    Community Support Specialist

    Thresholds
    04.2012 - 10.2012

    Nephrologist Social Worker

    Nephron Dialysis Center Swedish Covenant Hospital
    01.2001 - 01.2002

    House Manager/Victor

    C. Newman
    01.1996 - 01.1998

    Intake Coordinator, Caseworker, Manager

    Harmony House Group, Thresholds North
    01.1991 - 01.1996

    Masters - Clinical Social Work

    Loyola University

    B.A. - Psychology and Social Science

    University of Illinois
    Maria Trakas Wallach