Maria V Arce Benavides
Jersey City
Summary
Dedicated and versatile professional with over eight years of experience in customer service, administrative analysis, and hospitality. Proven ability to manage high pressure environments, maintain excellent organizational systems, and support cross-functional teams. Known for a proactive mindset, strong problem-solving skills and the ability to adapt quickly in dynamic environments.
Overview
16
16
years of professional experience
Work History
Lead Mixologist and Server
Light Horse Tavern
Jersey City
03.2021 - Current
- Company Overview: high end restaurant located in Downtown Jersey City.
- Currently employed as a lead mixologist and server at high end restaurant located in Downtown Jersey City.
- High end restaurant located in Downtown Jersey City.
Lead Mixologist and Server
Sabor Latino
North Bergen
08.2018 - 03.2021
- Served approximately three years as a lead mixologist and server.
Data Analyst
Shared Protection Services Center (FEMSA, Coca Cola)
05.2015 - 07.2016
- Analyzed company data and prepared performance indicators related to security and operations.
- Conducted weekly/monthly reports for regions including Costa Rica, Panama, Guatemala and Nicaragua.
- Coordinated meetings, agendas, and reports for senior management.
Accounts Payable Specialist
Bridgestone
07.2014 - 05.2015
- Processed supplier payments, managed billing, and reconciled debit/credit notes.
- Ensured accuracy in invoice processing across multiple countries using SAP.
Business Advisor (Temporary)
Davivienda Bank
12.2013 - 07.2014
- Advised clients on financial services and supported telemarketing campaigns.
Financing Assistant
Datsun Agency (Nissan)
03.2011 - 10.2013
- Financing assistant for new vehicles and credit and collection department.
- Managed client accounts and processed payments and transfers.
- Applied credit and debit notes and utilized Oracle and AS400 systems.
Customer Services Representative
Citibank
12.2009 - 09.2010
- Costumer services representative, handled credit card sales and customer support under high pressure goals.
- Achieved performance targets through teamwork and excellent service.
Education
Massage therapy certificate -
American Institute
Clifton, NJ12.2023
English -
Zoni Language Center
NY03.2020
English -
ALCC American Language
NY04.2019
English -
Hudson County Community College
NJ12.2017
Law -
University Hispanoamericana
Costa Rica 12.2016
Microsoft office tools -
National Institute of Learning
Costa Rica 12.2009
Skills
- Bilingual
- Technical proficiency
- Customer service excellence
- Hospitality operation
- Adaptability
- Data analysis
Skills Qualifications
English, Fluent, Spanish, Fluent, Portuguese, Basic, SAP, Oracle, Customer Service Excellence, Hospitality Operation, Adaptability, Data Analysis & Reporting
Timeline
Lead Mixologist and Server
Light Horse Tavern
03.2021 - Current
Lead Mixologist and Server
Sabor Latino
08.2018 - 03.2021
Data Analyst
Shared Protection Services Center (FEMSA, Coca Cola)
05.2015 - 07.2016
Accounts Payable Specialist
Bridgestone
07.2014 - 05.2015
Business Advisor (Temporary)
Davivienda Bank
12.2013 - 07.2014
Financing Assistant
Datsun Agency (Nissan)
03.2011 - 10.2013
Customer Services Representative
Citibank
12.2009 - 09.2010
Massage therapy certificate -
American Institute
English -
Zoni Language Center
English -
ALCC American Language
English -
Hudson County Community College
Law -
University Hispanoamericana
Microsoft office tools -
National Institute of Learning