Maria Urdaneta
Kissimmee,FL
Summary
Professional hospitality worker with experience in delivering high-quality service in dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server/Hostess
Sugar Factory
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Olive Garden
05.2021 - 02.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Freedom High School
2500 W Taft Vineland Rd, Orlando, FL 3283702-2022
Skills
- Exceptional customer service
- Taking orders and kiosk management
- Table setting, pre-bussing and restocking
- Food and beverage delivery
- POS System Operation
Languages
Spanish
Native or Bilingual
Timeline
Server/Hostess
Sugar Factory
07.2024 - Current
Server
Olive Garden
05.2021 - 02.2023
High School Diploma -
Freedom High School
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