Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARIA VALENTINA PANTE

Morrisville,NC

Summary

Detail-oriented candidate looking to join a growing organization that values client relationships. Experience working to exceed expectations utilizing strong leadership skills and in-depth knowledge of the industry, I aim to contribute to the company's success by efficiently managing operations, driving sales, and ensuring exceptional customer service expectations. Versatile background including local partners and corporate customers. Fluent on English and Spanish.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Operations Manager

All My Sons Moving & Storage
01.2022 - Current
  • Developed and implemented daily operations plans such as delivery routes, scheduled services, employee assignments and promotional strategies
  • Oversaw up to 6 teams of staff members daily to ensure an efficient operation
  • Interacted with vendors and contractors to receive orders, direct activities and communicate instructions
  • Maintained accurate records of up to 50 leads of potential clients daily
  • Scheduled and coordinated 25 virtual and in-person meetings, events and appointments monthly
  • Created a more efficient workspace by proactively anticipating department needs
  • Delivered 25-30 emails/ daily demonstrating a mastery of written communication and attention to detail
  • Directed social media accounts and create/post advertisements.

Administrative Assistant

All My Sons Moving & Storage
01.2021 - 01.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Event Assistant

Melrose Knitting Mill
01.2020 - 01.2022
  • Contributed in the coordination of events, detail and decoration to improve efficiency
  • Scheduled 60% of appointments with potential clients
  • Established and maintained sensitive date input in over 12 excel spreadsheets, retrieving and delivering information quarterly
  • Executed administrative logistics of events planning, event booking and event promotions
  • Provided exceptional catering service to large groups of up to 150 people
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Assistant Manager

Viva Mexican Kitchen
01.2019 - 01.2020
  • Delegated daily tasks to team members to optimize group productivity
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Initiated inventory control measures to manage and replenish stock, reduce cost levels by 5% from the year prior, simultaneously meeting customer demand
  • Managed and motivated 10 employees.

Education

Bachelor of Arts in Business Administration -

UNITEC
06.2019

Skills

  • Bilingual
  • Canva and Microsoft 365 Proficiency
  • Operations Management
  • Scheduling Handling
  • CRM/CMS knowledge
  • Customer Relationship
  • Communication Management
  • Employee Supervision

Certification

  • Maximum Rate Tariff Seminar, NC Utilities Commission, 2022-01-01
  • Specimen Integrity Training, Advanced Testing Solutions, 2022-01-01

Timeline

Assistant Operations Manager

All My Sons Moving & Storage
01.2022 - Current

Administrative Assistant

All My Sons Moving & Storage
01.2021 - 01.2022

Event Assistant

Melrose Knitting Mill
01.2020 - 01.2022

Assistant Manager

Viva Mexican Kitchen
01.2019 - 01.2020

Bachelor of Arts in Business Administration -

UNITEC

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