MARIBEL BLANCO
RN, BSN, CCM, CMSRN
Grayson,GA
Summary
Results-driven Registered Nurse specializing in telephonic case management and chronic disease support. Expertise in assessing complex patient needs and developing tailored care plans through collaboration with interdisciplinary teams. Background in patient education and clinical triage, with a focus on enhancing health literacy. Pursuing advanced skills in Nursing Informatics to optimize data-driven decision-making and improve workflow efficiency.
Overview
3
3
Certification
22
22
years of professional experience
Work History
Telephonic RN Case Manager
UNITED HEALTH CARE OPTUM
Atlanta, Georgia
12.2017 - Current
- Conduct comprehensive telephonic assessments for high-risk and complex members, identifying clinical, behavioral, and social needs to support individualized care planning.
- Perform clinical triage, red-flag symptom assessment, and escalation to providers or urgent care pathways to ensure timely intervention.
- Develop and implement evidence-based care plans focused on chronic disease management, medication adherence, and prevention of avoidable ED and inpatient utilization.
- Coordinated interdisciplinary care to effectively close care gaps and improve quality metrics.
- Employed motivational interviewing and culturally responsive communication to actively engage members and enhance health literacy.
- Integrate SDOH and health equity considerations into care planning.
- Educated members on early symptom recognition and site-of-care decision-making to facilitate timely interventions and reduce avoidable utilization.
- Navigate benefits, coverage, and prior authorization processes to ensure access to services and DME.
- Document assessments, interventions, and outcomes per UHC standards and regulatory requirements.
Home Hemodialysis RN / Nurse Educator
DAVITA DIALYSIS
Buford, GA
08.2015 - 12.2017
- Recognized nationally as a 'Shining Nurse' for DaVita Dialysis Center in 2017.
- Successfully managed five clinics, maintaining state care outcomes and exceeding patient care standards.
- Trained home hemodialysis patients and caregivers on equipment operation and emergency procedures, enhancing safety protocols.
- Educated patients on fluid management, medication adherence, dietary restrictions, and early symptom recognition, promoting proactive health engagement.
- Conducted in-home and in-clinic assessments to evaluate readiness and environmental safety for tailored treatment plans.
- Monitored clinical status, lab trends, and treatment outcomes, escalating concerns promptly when necessary.
- Collaborated with nephrologists, dietitians, social workers, and technicians to support individualized care plans.
- Served as preceptor for new RN hires, facilitating onboarding and clinical skill development.
Registered Nurse Manager
Gwinett Endoscopy Clinic
Lawrenceville, Georgia
01.2015 - 08.2015
- Supervised nursing staff, ensuring delivery of high-quality patient care during endoscopy procedures, enhancing patient outcomes.
- Collaborated with physicians to assess patient needs, streamlining treatment plans to improve patient care efficiency.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Implemented training programs for new nurses on endoscopic techniques and protocols.
- Monitored compliance with safety regulations and infection control standards in clinic operations.
- Collaborated with healthcare providers to ensure quality care delivery.
- Supported organizational initiatives designed to improve quality of care outcomes.
- Assisted in developing protocols for handling emergency situations.
- Maintained an accurate record-keeping system for tracking patient progress.
- Ensured compliance with all applicable state regulations related to nursing practice.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Aeromedical Nurse
MED AIR
Lawrenceville, Georgia
09.2014 - 01.2015
- Performed rapid assessments and tracked patient status during flights.
- Facilitated safe aeromedical transport, adapting care for stable, unstable, and critical patients.
- Managed in-flight emergencies while adhering to aviation medical protocols.
- Administered medications and monitored patient responses, ensuring optimal care in high-pressure environments.
- Ensured biodynamic flight safety while adapting care to aircraft limitations.
- Collaborated with pilots, paramedics, and facilities to facilitate seamless patient handoffs.
- Documented patient conditions, vital signs, recovery progress, and medication side effects to maintain comprehensive medical records.
Home Health RN
Bright Star Home Health
Duluth, GA
09.2012 - 09.2014
- Assessed patient health needs and developed individualized care plans.
- Monitored vital signs and documented changes in patient conditions.
- Administered medications, treatments, wound care, injections, and other skilled procedures as prescribed by the physician.
- Coordinated with multidisciplinary teams for comprehensive patient care.
- Educated patients and families on health management and safety practices.
- Trained new nursing staff on protocols and best practices in home health care.
- Ensured compliance with health regulations and quality standards in home settings.
- Responded promptly to emergency situations involving life threatening conditions or potential harm to the patient or others.
Certified Nurse Assistant Instructor
New Horizons Medical Institute
Norcross, Georgia
09.2012 - 05.2013
- Developed comprehensive lesson plans for certified nurse assistant curriculum.
- Instructed students on clinical skills and patient care techniques.
- Evaluated student performance through practical assessments and written exams.
- Mentored aspiring nursing assistants to enhance practical skills.
- Provided feedback to administrators on improving instructional quality within CNA program.
- Achieved certification in Train the Trainer.
- Obtained certification in GA.
Nurse, Internal Medicine
Kaiser Permanente
Duluth, Georgia
12.2008 - 08.2012
- Nominated for 2012 March of Dimes Nurse of the Year by employees
- Super user for Meditech Electronic Medical Record
- Produced PowerPoint presentations for staff education
- Participated in quality improvement initiatives to enhance patient safety standards.
- Administered oral medications and IV infusion treatments according to physician orders.
- Documented patient progress notes in electronic health records.
- Assessed and evaluated patient medical histories, symptoms, and conditions to develop individualized treatment plans.
Nurse, Medical- Surgical
Emory Eastside Medical Center
Snellville, Georgia
03.2005 - 12.2008
- Recognized as exemplary employee for predictive index process for new hires.
- Delivered nursing care across various settings: medical-surgical, orthopedic rehabilitation, psychiatric, and dementia care.
- Conducted assessments and provided intravenous therapy, wound care, and blood transfusions per MD orders.
- Administered medications via IM, SQ, and oral routes according to physician directives.
- Assisted providers during medical procedures, ensuring smooth operations.
Education
Master of Science in Nursing - Nursing Informatics
Capella University
Minneapolis, MN04-2026
Bachelor of Science in Nursing - Nursing Science
Albany State University
Albany, GA12-2022
Associate Degree in Nursing - Nursing Science
Darton College
Albany, GA12-2012
Skills
- Clinical triage coordination
- Chronic disease management
- Care management
- Telephonic case coordination
- Quality improvement
- Interdisciplinary collaboration
- Patient education
- Resource coordination
- Patient-focused communication
Certification
- Certified Medical-Surgical Registered Nurse (CMSRN), 2024
- Certified Case Manager (CCM), 2018
- Bilingual Proficiency ALTA Certification in Spanish, 2024
- CPR/BLS, Current
Personal Information
Awards Recognition
- Multiple SAGE and Superhero nominations for clinical excellence and member advocacy
- Sigma Theta Tau International Honor Society of Nursing — MSN Academic Honors (In Progress)
- Dean’s List / Academic Honors — BSN
- Lambda Chi Nu Nursing Honor Society — ADN
- National “Shining Star” Award — 2017
- March of Dimes Nurse of the Year Nominee — 2012
Languages
Spanish
Timeline
Telephonic RN Case Manager
UNITED HEALTH CARE OPTUM
12.2017 - Current
Home Hemodialysis RN / Nurse Educator
DAVITA DIALYSIS
08.2015 - 12.2017
Registered Nurse Manager
Gwinett Endoscopy Clinic
01.2015 - 08.2015
Aeromedical Nurse
MED AIR
09.2014 - 01.2015
Home Health RN
Bright Star Home Health
09.2012 - 09.2014
Certified Nurse Assistant Instructor
New Horizons Medical Institute
09.2012 - 05.2013
Nurse, Internal Medicine
Kaiser Permanente
12.2008 - 08.2012
Nurse, Medical- Surgical
Emory Eastside Medical Center
03.2005 - 12.2008
Master of Science in Nursing - Nursing Informatics
Capella University
Bachelor of Science in Nursing - Nursing Science
Albany State University
Associate Degree in Nursing - Nursing Science
Darton College