Maribel Chavez
Henderson
Summary
Motivated and results-driven server with a strong work ethic and exceptional customer service skills, honed in 20+ years in the food and beverage industry in Las Vegas. Proven ability to enhance guest experiences through suggestive selling and effective team collaboration, consistently increasing sales and ensuring high-volume dining satisfaction. Adept at managing POS systems and training new staff to uphold service standards.
Overview
9
9
years of professional experience
Work History
Bartender
Big League Dreams Sports Parks
11.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Server
The Beast
02.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
PBR Rock Bar & Grill
01.2016 - 02.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Diploma - Academics
Southwest Highschool
El Centro, CA06.1999
Skills
- High volume dining
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Suggestive selling
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Big League Dreams Sports Parks
11.2024 - Current
Server
The Beast
02.2021 - Current
Server
PBR Rock Bar & Grill
01.2016 - 02.2021
Diploma - Academics
Southwest Highschool
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