Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maribel Diaz

Orlando,FL

Summary

Customer services skills for interacting with patients regarding medical claims and payments set up patient payments plan s and work collections accounts .process claims and post payments. Prepare and process refund requests,verify and post deposit amounts . review patient bills for accuracy and completeness and obtain any missing information.

Handle patient intake phone calls and email inquiries review light clinical information, and review out of network insurance information with the patient communication abilities for phone contacts with insurance payers to resolve issues.

Knowledge on Billing and Coding knowledge of the ICD-10-CM , ICD-10-PCS AND CPT. Computer skill customer care . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals..Highly proactive manager with 17 years of experience in team leadership in fast foods industry. Background includes sales, management and customer service in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Driven Medical Biller motivated to perform beyond expectations. Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.

Overview

1
1
Certification
15
15
years of professional experience

Work History

General Manager

Chalfont& Associate
Leesburg, FL
10.2021 - 02.2023
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Handling cash ,deposit etc.
  • Every month set goal and have sales growth 19to 20% .
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs
  • Managed budget implementations, employee evaluations, and contract details
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service

General Manager

Oerther Foods I
Orlando, FL
06.2008 - 10.2021
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Cash handling, Deposit etc.
  • Increasing sales month by month 5 to 8 % set budget every month .
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
  • Managed budget implementations, employee evaluations, and contract details
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths

Education

Certificate - Medical Billing And Coding

DeVry University
Downers Grove, IL
10.2023

No Degree - Business Administration

Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR
05.2020

High School Diploma -

Julio Vizcarondo Coronado
Carolina ,Puerto Rico
05.1989

Skills

  • Records Organization and Management
  • Hiring and Onboarding
  • Sales Tracking
  • Inventory Tracking and Management
  • Money Handling
  • Payroll Administration and Timekeeping
  • Cash Register Operations
  • Coaching and mentoring
  • Food preparation and safety
  • Employee scheduling
  • Customer Contact

Certification

  • Serve safe Training
  • Billing and Coding certification

Languages

Spanish
Native or Bilingual

Timeline

General Manager

Chalfont& Associate
10.2021 - 02.2023

General Manager

Oerther Foods I
06.2008 - 10.2021

High School Diploma -

Julio Vizcarondo Coronado

No Degree - Business Administration

Sistema Universitario Ana G Mendez - Universidad Del Turabo

Certificate - Medical Billing And Coding

DeVry University