Maribel Gurrola
Valencia,CA
Summary
Currently enrolled in a Google Certification program focused on developing skills in Digital Marketing and E-Commerce. 7+ years of experience in client facing roles have led to strengthening skills in relationship building, articulating product benefits, generating revenue, and mitigating risk.
Overview
16
16
years of professional experience
Work History
Assistant Vice President; Small Business Banker
Bank of America, NA
Valencia, CA
02.2022 - 03.2023
- Manage portfolios of over 600 small business clients within my territory
- Collectively work with specialty business partners to achieve an end to end client experience.
- Develop new sales opportunities through SCOR reports, e-mail campaigns, networking and other prospecting methods.
- Use excellent verbal skills to engage customers in conversation and effectively determine capital needs and priorities
- Mitigate risk and compliance
Small Business Sales Consultant
Bank Of America, N.A.
Palmdale, CA
08.2019 - 12.2021
- Advised customers on bank products, digital solutions and investments
- Enhanced relationships by providing excellent service to small business customers.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Achieved targeted sales metrics by over 120%
- Educated clients on digital resources, providing solutions to achieve financial goals.
Operations Consultant
Countrywide Home Loans
Simi Valley, CA
01.2007 - 10.2014
- Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
- Identified and analyzed project risks and developed mitigation strategies.
- Successfully decreased real estate-owned inventory by 60%.
- Monitored pipelines to track and log status of loans.
- Practiced excellent verbal and written communication
Education
Information Technology
MeritAmerica
City Of Los Angeles, CA07.2022
Associate of Arts - Business Administration
Los Angeles City College
Los Angeles, CA06.2005
Digital Marketing - Digital Marketing
Coursera
City Of Los Angeles, CASkills
- People Skills
- Reliable & Trustworthy
- Team Building
- Good Work Ethic
- Fluent in Spanish
Languages
Spanish
Professional
Accomplishments
- Exceeded sales goals by average 150 % quarterly.
- Bronze Award for excellent client experience
- Recognitions for One Team partnerships
Affiliations
- Co-facilitated a Better Money Habits seminar focusing on financial literacy around student banking and Small Business Fundamentals.
Timeline
Assistant Vice President; Small Business Banker
Bank of America, NA
02.2022 - 03.2023
Small Business Sales Consultant
Bank Of America, N.A.
08.2019 - 12.2021
Operations Consultant
Countrywide Home Loans
01.2007 - 10.2014
Information Technology
MeritAmerica
Associate of Arts - Business Administration
Los Angeles City College
Digital Marketing - Digital Marketing
Coursera