Maribel Mercado Briones
Tamarac,FL
Summary
Dedicated professional with solid background in talent acquisition, employee relations and performance management. Detail-oriented with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Crewing Consultant - Recruiter
The Crew Network - Fraser Yachts Worldwide
08.2022 - Current
- Work closely with Fraser's yacht management, Marine Max and external brokers or boat owners clients in ascertain hiring needs and subsequently provide candidate recommendations.
- Conducted phone/in person interviews to assess candidates relevant knowledge, skills, experience and aptitudes depending on their position in yachting.
- Organized and led entry level crew meetings with groups of up to 15 candidates in order to provide advice and information relating to finding a job in the yachting industry.
- Organized interviews between hiring managers and candidates; after sales service for each candidate placed.
- Maintained and updated crew records and populating assigned software.
- Reception and general administrative duties. Candidates' licenses verification and previous employment references check.
- Use of CRM, different job boards and Social Media to source candidates.
- Worked under monthly targets reaching our annual goal the past 2 years.
- Junior recruiters and assistants training.
English Language Teacher
Colegio Cultural
09.2020 - 09.2021
- Work closely with directives and English academy teachers to develop an overall yearly curriculum for teaching English language students based on the school and national requirements.
- Created language lesson plans for students to meet learning needs, adhere to curriculum standards and build interest in learning.
- Communicated with parents in person, by email and through phone calls to apprise of student progress, challenges and behavior issues.
Cruise Program Administrator/Event Coordinator
Royal Caribbean International
12.2019 - 03.2020
- Supported cruise Director and managers in the entertainment department with proactive correspondence management, document coordination and customer relations in order to stay on top of dynamic conditions and make proactive decisions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
Restaurant Attendant
Royal Caribbean International
03.2018 - 09.2019
- I developed food service tasks in all the different venues around the ship following the company guidelines and The United States Public Health (USPH) standards.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Kept server areas clean and stocked to increase efficiency while working tables.
Elementary English Language Teacher
Del Bosque Institute
10.2017 - 03.2018
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Cultivated relationships with parents for complete support network.
Salad Bar Attendant -seasonal
Camps Equinunk And Blue Ridge
06.2015 - 08.2017
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes following safety standards while handling food and buffet equipment.
- Assigned work tasks and coordinated some activities of dining room personnel to provide prompt and successful service to patrons
- Maintained composure and work quality while under stress.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
English Language Teacher
Elementary School Juan N Mendez
01.2017 - 04.2017
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
English Language Teacher
Faculties Of Electronics And Computer Science BUAP
10.2016 - 04.2017
- Planned and implemented English lessons to positively increase speaking, writing, reading and listening skills.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
English Language Teacher
Communication is Possible
02.2016 - 05.2016
- Prepared and administered English language lessons for personalized groups of students from different ages (from 14 to 24 years old).
- Applied, evaluated and corrected weekly tests and examinations to observe student overall performance.
- Successfully improved English-speaking students' grammar and vocabulary levels through written and interactive activities.
Elementary English Language Teacher
Esqueda Institute
01.2015 - 12.2015
- Developed age-appropriate lesson content to meet diverse learning styles.
- Designed exams to test fluency in reading, writing, speaking and comprehension of English language.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
- Created hands-on curriculum to promote student interest and receptive learning.
Education
BA in English Language Teaching - Humanities
BUAP University
12.2017
Skills
- Recruitment
- Talent Acquisition
- Administrative support / Office administration
- Guest relations management
- Event Coordination
- Meeting coordination
- Coaching/Training
- Lesson Planning
- SmartClassroom Technology
- Problem-solving skills
- Classroom management
- Customer service
- Work under pressure
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
Travelling
Working/out
Cooking
Music
Pets
Movies
Timeline
Crewing Consultant - Recruiter
The Crew Network - Fraser Yachts Worldwide
08.2022 - Current
English Language Teacher
Colegio Cultural
09.2020 - 09.2021
Cruise Program Administrator/Event Coordinator
Royal Caribbean International
12.2019 - 03.2020
Restaurant Attendant
Royal Caribbean International
03.2018 - 09.2019
Elementary English Language Teacher
Del Bosque Institute
10.2017 - 03.2018
English Language Teacher
Elementary School Juan N Mendez
01.2017 - 04.2017
English Language Teacher
Faculties Of Electronics And Computer Science BUAP
10.2016 - 04.2017
English Language Teacher
Communication is Possible
02.2016 - 05.2016
Salad Bar Attendant -seasonal
Camps Equinunk And Blue Ridge
06.2015 - 08.2017
Elementary English Language Teacher
Esqueda Institute
01.2015 - 12.2015
BA in English Language Teaching - Humanities
BUAP University
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