Maribel Mercado Briones
Tamarac,FL
Summary
Dedicated professional with a solid background in talent acquisition, employee onboarding procedures and training. Detail-oriented with exceptional communication and management skills, recognized for taking proactive approach to identifying and addressing issues with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Crewing Consultant - Recruiter
The Crew Network - Fraser Yachts Worldwide
08.2022 - Current
- Work closely with Fraser's yacht management, Marine Max and external brokers or boat owners clients in ascertain hiring needs and subsequently provide candidate recommendations.
- Conducted phone/in person interviews to assess candidates relevant knowledge, skills, experience and aptitudes depending on their position in yachting.
- Organized and led entry level crew workshops with groups of up to 15 candidates in order to provide guidance through career exploration and job search strategies, such as resume writing, interviewing techniques and networking strategies.
- Maintained and updated crew records and populating assigned software.
- Reception and general administrative duties. Candidates' licenses verification and previous employment references check.
- Use of CRM, different job boards and Social Media to source candidates.
- Worked under monthly targets reaching our annual goal the past 2 years.
English Language Teacher
Colegio Cultural
09.2020 - 09.2021
- Work closely with directives and English academy teachers to develop an overall yearly curriculum for teaching English language students based on the school and national requirements.
- Designed and delivered language lesson plans for five student groups (up to 45 students each), aligning with curriculum standards, addressing diverse learning needs, and fostering engagement in language learning
- Communicated with parents in person, by email and through phone calls to apprise of student progress, challenges and behavior issues.
Cruise Program Administrator/Event Coordinator
Royal Caribbean International
12.2019 - 03.2020
- Supported cruise Director and managers in the entertainment department with proactive correspondence management, document coordination and customer relations in order to stay on top of dynamic conditions and make proactive decisions.
- Partnered with the HR and Safety departments to support new hires and crew operations, including onboarding and offboarding procedures, assigning emergency numbers, and delivering general training to crew members.
- Coordinated large-scale wedding logistics in a fast-paced cruise environment (3–4 day trips), ensuring seamless execution and client satisfaction.
Restaurant Attendant
Royal Caribbean International
03.2018 - 09.2019
- Developed food service tasks in all the different venues around the ship following the company guidelines and The United States Public Health (USPH) standards.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Elementary English Language Teacher
Del Bosque Institute
10.2017 - 03.2018
- Prepared and implemented lesson plans covering required course topics using multimedia strategies and technology to convey information in fresh and interesting ways.
- Administered assessments and standardized tests to evaluate student progress.
English Language Teacher
BUAP University
10.2016 - 04.2017
- Instructed adult learners in English to meet graduation-level language proficiency standards.
- Planned and implemented English lessons to positively increase speaking, writing, reading and listening skills.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
English Language Teacher
Communication is Possible
02.2016 - 05.2016
English Language Teacher
Esqueda Institute
01.2015 - 12.2015
Education
BA - English Language Teaching
BUAP
Mexico12.2017
Skills
- Recruitment
- Talent Acquisition
- Administrative
- Event Coordination
- Coaching/Training
- Lesson Planning
- SmartClassroom Tech
- Problem-solving skills
- Classroom management
- Customer service
- Work under pressure
Languages
English
Spanish
Hobbies and Interests
Travelling, Working out/gym, Cooking, Music, Pets, Movies
Timeline
Crewing Consultant - Recruiter
The Crew Network - Fraser Yachts Worldwide
08.2022 - Current
English Language Teacher
Colegio Cultural
09.2020 - 09.2021
Cruise Program Administrator/Event Coordinator
Royal Caribbean International
12.2019 - 03.2020
Restaurant Attendant
Royal Caribbean International
03.2018 - 09.2019
Elementary English Language Teacher
Del Bosque Institute
10.2017 - 03.2018
English Language Teacher
BUAP University
10.2016 - 04.2017
English Language Teacher
Communication is Possible
02.2016 - 05.2016
English Language Teacher
Esqueda Institute
01.2015 - 12.2015
BA - English Language Teaching
BUAP
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