Maribel Ragandac
Carson,CA
Summary
Dynamic leader with proven success at H&M Hennes & Mauritz, adept in staff management and driving sales through strategic analysis and team leadership. Excelled in optimizing profits and enhancing customer service, leading a team of 100+ to surpass goals. Skilled in merchandise strategy and staff development, ensuring high standards and profitability.
Professional with deep experience in retail management, prepared to drive store performance and customer satisfaction. Skilled in inventory management, sales strategies, and staff training. Known for strong collaboration, adaptability, and focus on achieving results. Effective in leading teams and meeting organizational goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Department Manager
H&M Hennes & Mauritz
08.2009 - Current
- Supported the store's sales and profit goals, led a team of over 100 employees, and ensured an exceptional customer experience
- Analyzed sales and profit utilizing KPI's, created plans to maximize profits, and secured actions to increase selling
- Scheduled staff within the department, adjusted hours as needed to meet store goals
- Supported team's development, listened to their ideas, and helped them achieve results
Senior Merchandise Manager
JC Penny Co
04.1994 - 09.2001
- Developed and executed merchandise strategies across a specific product category, analyzed sales data, identified market trends, collaborated with buyers and vendors to optimize inventory levels, and ensured the visual presentation of merchandise aligns with the company standards, all while aimed to maximize sales and profitability within my assigned department
- Motivated, coached, and developed the sales team within each department
- Analyzed sales data, set goals, and implemented strategies to maximize sales within department
- Participated in hiring new staff and provided ongoing training for the team
- Managed stock levels, ensured proper fitting room procedures, and maintained a clean and organized sales floor
Education
Master of Arts - Business Administration And Management
Touro College
New York, NY05.2009
Bachelor of Arts - Business Economics
California State University, Sacramento
Sacramento, CA05.2000
Associate of Science - Business Administration
Solano Community College
Fairfield, CA05.1995
Associate of Arts - Liberal Arts
Solano Community College
Fairfield, CA05.1995
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Training and mentoring
- Task delegation
- Decision-making
- Safety and security
- Customer engagement
- Goals and performance
- Retail management
- Flexible schedule
- Work planning and organization
- Personnel training and development
- Staff development
- Coaching and mentoring
- Loss prevention
- Sales reporting
- Training and development
- Order management
- Sales expertise
- Relationship building and management
- Order processing
- Employee scheduling
- Conflict de-escalation
- Scheduling
- Product restocking
- Motivational leadership
- Workflow coordination
- Staff hiring and retention
- Employee management
- Employee performance evaluation
- Operations management
- Recruiting and hiring
- Budget management
- Strategies and goals
- Systems and software expertise
- Workforce planning
- Personnel management
- Performance management
- Rules and regulations
- Emergency response
- Strategic planning
Certification
- Environmental Commissioner- City of Carson, CA
Cum Laude Business Administration-Management
Graduated in Master's Program with Cum Laude
Languages
Filipino
Full Professional
Timeline
Department Manager
H&M Hennes & Mauritz
08.2009 - Current
Senior Merchandise Manager
JC Penny Co
04.1994 - 09.2001
Bachelor of Arts - Business Economics
California State University, Sacramento
Associate of Science - Business Administration
Solano Community College
Associate of Arts - Liberal Arts
Solano Community College
Master of Arts - Business Administration And Management
Touro College
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