Maribel Salcedo
Indio,CA
Summary
Detail-oriented Patient Access Representative with over 10 years of experience in patient registration and insurance verification. Exceptional customer service and ability to remain calm under pressure, ensuring patient satisfaction and efficient intake processes.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
Desert Care Network/ John F Kennedy Memorial Hospital
47111 Monroe St Indio CA 92201
04.2014 - Current
- Provide excellent customer service, daily customer service.
- Patient registration, patient demographic verification, accurate data entry.
- Insurance verification, eligibility.
- collection of copayments
- Stayed calm under pressure and successfully dealt with difficult situations.
- Patient satisfaction by efficiently managing registration, intake processes.
- Contribute to a positive work environment.
Associate/Cashier
McDonald's Restaurant
La Quinta, CA
06.2024 - 04.2025
- Processed customer food orders accurately and efficiently
Education
Associate of Science - Associates Degree
College of The Desert
Palm Desert, CA05-2005
High School Diploma -
Indio High School
Indio, CA06-2003
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Money handling
- Payment collection
Timeline
Associate/Cashier
McDonald's Restaurant
06.2024 - 04.2025
Patient Access Representative
Desert Care Network/ John F Kennedy Memorial Hospital
04.2014 - Current
Associate of Science - Associates Degree
College of The Desert
High School Diploma -
Indio High School