Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Maricarmen Valeriano Cruz

Falls Church,VA

Summary

Motivated and dedicated professional seeking opportunities to apply my leadership, communication, and problem-solving skills in a dynamic role. With a diverse background in management and teaching, I aim to contribute positively to any team.

Overview

8
8
years of professional experience

Work History

Lead Teacher

WeCare DayCare
01.2019 - Current
  • Oversee daily activities for children, ensuring a safe and engaging environment
  • Develop lesson plans that promote emotional, social, and cognitive growth
  • Maintain clear communication with parents and caregivers to track progress and address any concerns

Account Manager

H Concrete LLC
01.2020 - Current
  • Ensure that clients' needs are understood, addressed, and met to their satisfaction during the course of a construction project
  • Manage communication between clients and the construction team, ensuring smooth project execution
  • Track progress, timelines, and budgets to ensure the project stays on course
  • Provide updates and handle any client concerns throughout the project lifecycle

Restaurant Manager

Paisanos
09.2016 - 01.2019
  • Managed daily restaurant operations, ensuring excellent customer service and smooth workflow
  • Supervised and trained staff, ensuring high standards of performance and customer satisfaction
  • Handled inventory management, ordering supplies and maintaining proper documentation for business operations
  • Addressed customer concerns promptly and professionally, resolving issues to maintain satisfaction and loyalty

Education

High School Diploma -

Skills

  • Customer Service
  • Clear and Concise Communication
  • Patience and Empathy
  • Problem Solving
  • Time Management
  • Positive Attitude
  • Client relations

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Account Manager

H Concrete LLC
01.2020 - Current

Lead Teacher

WeCare DayCare
01.2019 - Current

Restaurant Manager

Paisanos
09.2016 - 01.2019

High School Diploma -

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Maricarmen Valeriano Cruz