Maricela Armenta
Douglas,GA
Summary
I am a highly motivated individual who can provide a high level of assistance. As an employee I make it my personal goal to be the best person that I can be while being a productive member of my work team.
Overview
10
10
years of professional experience
Work History
Ophthalmic Scribe
EyeSouth Partners
Douglas, GA
08.2023 - Current
- Streamlined appointment processes by efficiently scheduling and managing patient appointments.
- Provided exceptional administrative support to ophthalmologists, managing correspondence, phone calls, and other tasks as needed.
- Demonstrated exceptional multitasking abilities by simultaneously handling patient care, documentation, and administrative tasks.
- Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
- Supported clinical research efforts by compiling data from patient records, aiding in the advancement of ophthalmic knowledge.
- Improved patient care by accurately documenting medical histories and examination findings.
- Assisted in diagnosing eye conditions with precise recording of visual acuity measurements and diagnostic tests.
- Ensured accuracy in billing processes, diligently verifying insurance coverage, and obtaining necessary authorizations for procedures.
- Aided in surgical preparation, gathering necessary instruments and equipment for efficient use during ocular procedures.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
Receptionist
Anvil Trailer
Douglas, GA
03.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Ophthalmic Medical Technician
National Vision
Douglas, GA
06.2020 - 03.2023
- Assisted in developing an efficient system for inventory management of supplies used within the clinic, streamlining the ordering process and reducing waste.
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
- Evaluated new ophthalmic equipment options for potential addition into the practice based on effectiveness and cost efficiency assessments.
- Optimized clinical efficiency by calibrating ophthalmic instruments regularly to ensure accurate readings during exams.
- Streamlined office workflow by efficiently managing patient schedules, appointments, and medical records.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Facilitated timely referrals to specialists when necessary for appropriate treatment of complex ocular conditions.
- Ensured continuity of care by collaborating closely with other team members on shared patients, promoting integrated approaches to their treatment plans.
- Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
- Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and crosscontamination.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
BDC/ Sales Rep
Billy Merritt Marketing
Douglas, GA
11.2019 - 01.2021
- Answered customer questions, regarding products, prices and availability
- Contacted new and existing customers to discuss how specific products can meet their needs
- Generated new sales opportunities through direct and telephone selling and emails
- Created and conducted unique marketing proposal presentations and RFP responses
- Exceeded daily and monthly goals by 25%employee altercations
- Scheduled appointments with customers to view/ discuss their dream vehicle
Clerical Assistant
Wooten Farms
Denton, GA
01.2015 - 02.2017
- Perform accounting and bookkeeping activities such as, invoicing, maintaining financial records, budgeting, and handling cash
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Make copies of correspondence or other printed materials
- Open, read, route, and distribute incoming mail or other materials and answering routine letters
- Compile, copy, sort, and file records of office activities, business transactions, and other activities
- Run errands for office/materials
Education
Sales Degree -
Grant Cardon University
04.2020
GED -
Wiregrass Technical College
Douglas, GA03.2018
Skills
- Microsoft
- Excel
- Appointment Scheduling
- Customer Service
- Type 45 WPM
- Writing
- Clerical
- Ability to Multitask
- Data Entry
- Excellent Communication Skills
- Filing
- Payroll
Timeline
Ophthalmic Scribe
EyeSouth Partners
08.2023 - Current
Receptionist
Anvil Trailer
03.2023 - 08.2023
Ophthalmic Medical Technician
National Vision
06.2020 - 03.2023
BDC/ Sales Rep
Billy Merritt Marketing
11.2019 - 01.2021
Clerical Assistant
Wooten Farms
01.2015 - 02.2017
Sales Degree -
Grant Cardon University
GED -
Wiregrass Technical College