Maricela M. Bejarano
Weslaco,TX
Summary
Dedicated professional in Health Information Management, focused on enhancing customer service satisfaction and driving organizational success. I have proven ability in leveraging skills and a strong work ethic to boost efficiency and improve processes. I am committed to contributing knowledge in data management and compliance to support your company goals, with a proactive approach that ensures consistent delivery of high-quality results aligned with healthcare standards and best practices.
Overview
8
8
years of professional experience
Work History
Medical Records Clerk
Doctors Hospital at Renaissance
09.2021 - 05.2025
- Maintained radiology report log daily.
- Electronically faxed/printed out all patient radiology reports for medical staff, doctors and facilities in a timely manner.
- Prepared CDs of radiology exams with reports for patients and other health care providers.
- Scanned all patient information and documents into patients’ chart.
- Collected payments for radiology records.
- Established, maintained and revised record keeping and filing systems ensuring confidentiality of patient information.
- Accepted/screening telephone calls and routing calls appropriately.
- Coding patient’s charts.
- Requested previous radiology studies from other facilities for comparison when required.
- Promptly and graciously responding to patients and visitors.
Patient Care Coordinator
Adventist Health Care
08.2019 - 08.2021
- Patients were triaged and checked for COVID-19 symptoms upon entry.
- They were guided to designated areas and had their information collected.
- Daily tasks included admitting and discharging patients, setting follow-up appointments, handling payments, managing calls, and maintaining medical records.
- Additionally, mail was received and distributed, and assistance was provided for patient care.
- Job duties were conducted according to HIPPA guidelines.
Health Care Associate
United Health Care Centers of San Joaquin Valley
07.2017 - 07.2019
- Greeting and receiving all patients in a friendly manner.
- Answering all incoming calls and scheduled all appointments for medical, dental, behavioral health, chiropractic, optometry and transportation.
- Scheduled follow-up appointments with providers in the office and outside facilities.
- Patient enrollment and patient registration for all the providers.
- Obtained all patient information, health history, and insurance information.
- Verified all insurances, enrolled patients into the CHDP program, CDP program, Family Pact program, and low-income program.
- Call patients to remind them about follow-up appointments and missed appointments.
- Handled a cash box drawer, collected co-payments, received cash payments, debit/credit card payments and prepared bank deposit slips daily.
- Received, opened and distributed all incoming mail.
- Handled all medical records requests for all the providers. Faxed and mailed out medical records.
- And prepared medical charts for audits.
Office Clerk
TULARE COUNTY JUVENILE JUSTICE COURT, Extra Help
02.2017 - 07.2017
- Assisted in the office of the clerk with juvenile files, prepared calendars for three courts, copied minute orders for distribution to various parties.
- Performed administrative tasks like answering calls and filing documents.
- Explained procedures and forms to Spanish-speaking customers, tracking files, pulling and filing files for various departments, and scanning and sending files to other departments in the courthouse.
Education
Diploma - General Studies
Reedley High School
Reedley, CA06-1988
Associate of Occupational Studies - Healthcare Administration
HEALD COLLEGE
Fresno, CA06-1990
Skills
- Strong customer service
- Medical record management
- Effective listening skills
- Strong organizational skills
- Professional demeanor
- Positive work attitude
- Proficient in computer applications
- Fluent in Spanish
- HIPAA compliance
- Medical terminology understanding
- Document scanning
- Data entry
- EMR / EHR
Timeline
Medical Records Clerk
Doctors Hospital at Renaissance
09.2021 - 05.2025
Patient Care Coordinator
Adventist Health Care
08.2019 - 08.2021
Health Care Associate
United Health Care Centers of San Joaquin Valley
07.2017 - 07.2019
Office Clerk
TULARE COUNTY JUVENILE JUSTICE COURT, Extra Help
02.2017 - 07.2017
Diploma - General Studies
Reedley High School
Associate of Occupational Studies - Healthcare Administration
HEALD COLLEGE