Alyssa Arias
Grand Prairie
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/Legal Assistant
Kinder law
Dallas
01.2023 - 12.2025
- Served as a Part-Time Front Desk / Legal Assistant at Kinder Law Firm
- Entered and managed client intake information, maintaining detailed and accurate case records in Clio case management software
- Answered and directed incoming calls, providing professional and courteous client communication
- Prepared Letters of Protection (LOPs) and assisted with related documentation
- Drafted and organized demand packages and reduction requests for attorney review
Retail Sales Associate/Cashier
Rally House
Fort Worth
05.2024 - 10.2025
- Served as a Part-Time Cashier and Sales Associate at Rally House
- Assisted customers in locating merchandise and provided knowledgeable responses to product-related inquiries
- Delivered a positive and professional customer service experience
- Operated cash registers and accurately processed cash, credit, and debit transactions
- Maintained a clean, organized, and well-stocked work environment
Education
High school diploma -
My Dreams Academy
Fort Worth, TX 08.2020 - 04/2024
Skills
- Professional verbal and written communication
- Customer service and client relations
- Front desk operations and administrative support
- Client intake and data entry management
- Case management software (Clio) and database administration
- Accurate cash handling and register operation
- Retail sales and consultative selling techniques
- Point-of-sale (POS) systems proficiency
- Phone etiquette and multi-line phone systems
- Document preparation (Letters of Protection, demand packages, reduction requests)
- Computer proficiency (Microsoft Office Suite and general office software)
- Strong typing and data processing skills
- Retail and basic business mathematics
- Attention to detail and organizational skills
- Time management and multitasking abilities
- Patient care and personal assistance support
- Childcare support and supervision
- Quick learner with adaptability to new systems and procedures
- Professionalism, reliability, and patience
Languages
Bilingual, Fluent, Spanish
Timeline
Retail Sales Associate/Cashier
Rally House
05.2024 - 10.2025
Front Desk Receptionist/Legal Assistant
Kinder law
01.2023 - 12.2025
High school diploma -
My Dreams Academy
08.2020 - 04/2024