Associate of Arts - Fine Arts
Maricopa Community Colleges, Phoenix College
Phoenix, AZ 01.2016 - 05.2018
Nicole Pedrego
Logistics specialist lead
Avondale,AZ
Summary
Results-Driven, Amazon associate with over 5+ years of experience in reverse logistics, inbound IXD, SDC ICQA processing, and central operations leadership. Currently serving as a lead logistics specialist at AZA7, and seeking to utilize skills in problem solving, deep diving, and data analysis in order to drive operational efficiency. Strong ability to collaborate across teams, adapt to changing environments, and delivers results. Aims to gain experience in area management.
Education
Bachelor of Science - Sustainabiltiy
Arizona State University
Tempe, AZ 01.2021 - Current
Work History
Central Operations Specialist
Amazon
Tempe, Arizona
07.2024 - Current
- Ensured compliance with regulatory requirements through meticulous record keeping and documentation practices.
- Reduced errors in central operations by conducting regular audits and implementing corrective actions.
- Boosted customer satisfaction levels by addressing concerns promptly and providing effective resolutions.
- Contributed to a positive work environment through proactive problem-solving, open communication, and teamwork.
- Evaluated staff performance and provided coaching to address inefficiencies.
Process Assistant
Amazon
Phoenix, Arizona
01.2021 - 07.2023
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Conducted training and change management processes to improve operations.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Warehouse Associate
Amazon
Phoenix, Arizona
01.2019 - 12.2020
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
Skills
Logistics management
Cross-functional coordination
Warehouse operations
Safety oversight
Quality assurance
Task delegation
Teamwork and collaboration
Problem-solving
Organizational skills
Team building
Inventory management
Written communication
Professionalism
Timeline
Central Operations Specialist
Amazon
07.2024 - Current
Bachelor of Science - Sustainabiltiy
Arizona State University
01.2021 - Current
Process Assistant
Amazon
01.2021 - 07.2023
Warehouse Associate
Amazon
01.2019 - 12.2020
Associate of Arts - Fine Arts
Maricopa Community Colleges, Phoenix College
01.2016 - 05.2018