Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Pedrego

Logistics specialist lead
Avondale,AZ

Summary

Experienced Learning Trainer and Ambassador with a proven background in team development, problem-solving, and last-mile operations. Skilled in mentoring and training associates while fostering a collaborative and engaging work environment. Adept at identifying opportunities for process improvements. Seeking to further develop expertise in building high-performing teams and leveraging data analysis to support strategic decision-making.

Overview

3
3
years of professional experience

Work History

Learning Ambassador

Amazon
03.2023 - Current
  • Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement
  • Conducted needs assessments to tailor training programs that address specific skills gaps.
  • Assisted in the development of new training materials to enhance overall learning experiences for new associates
  • Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
  • Boosted employee performance and confidence by providing regular constructive feedback and coaching.

Education

Associate of Arts - Early Childhood Education

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
05-2023

Skills

  • Training facilitation
  • Peer mentoring
  • Feedback delivery
  • Digital literacy
  • Online learning platforms
  • Group and individual instructionffff
  • Problem-solving
  • Customer service
  • Inventory management

Languages

Spanish
Native or Bilingual

Timeline

Learning Ambassador

Amazon
03.2023 - Current

Associate of Arts - Early Childhood Education

Maricopa Community Colleges, Phoenix College
Nicole PedregoLogistics specialist lead