Summary
Overview
Work History
Education
Languages
References
Timeline
Generic

Maricela Flores

Lake Elsinore,CA

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

8
8
years of professional experience

Work History

Self Checkout/Customer Service Cashier

Walmart
Chula Vista, CA
05.2016 - 12.2023
  • Greeted customers and provided assistance with the self-checkout process.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered customers' questions and provided information on store procedures or policies.
  • Assisted customers in scanning items and entering payment information.
  • Reported any unsafe conditions or equipment malfunctions immediately to management.
  • Ensured that all items were accurately scanned into the system before bagging them for customers.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Monitored self-checkout area to ensure smooth operations and compliance with safety guidelines.
  • Offered customers carry-out service at completion of transaction.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained cleanliness of self-checkout stations by wiping down surfaces after each use.
  • Checked personal identifications during alcohol and tobacco sales.

Education

GED -

San Ysidro, Adult Education
San Ysidro, CA
06.1996

Languages

Spanish
Elementary
English
Elementary

References

References available upon request.

Timeline

Self Checkout/Customer Service Cashier

Walmart
05.2016 - 12.2023

GED -

San Ysidro, Adult Education

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Maricela Flores