Maricela McQueen
San Antonio,TX
Summary
Experienced analyst proficient in handling and analyzing large data sets. Skilled at identifying and resolving challenges in operations, workflow, and production by recognizing key trends that impact business performance. Proactive problem-solving approach ensures timely issue resolution for organizational success.
Overview
13
13
years of professional experience
Work History
Quality Improvement Analyst
Merakey
12.2024 - Current
- Collaborate with technical and non-technical leadership to identify trends and key performance indicators, shaping strategic decisions and improving operational efficiency by 10%.
- Analyze and process large data sets to uncover trends, providing actionable insights that support business intelligence and population health initiatives.
- Design and develop robust data sets and dashboards, ensuring data integrity and supporting analytics needs for strategic initiatives.
- Maintained database systems to track and analyze operational data.
- Help meet changing demands by recommending improvements to business systems or procedures.
- Provide ad-hoc reporting in support of decision-making.
- Create and manage project plans, timelines and budgets.
- Generate reports detailing findings and recommendations.
Senior Quality Data Analyst – Quality Improvement
University Health
01.2018 - 09.2024
- Conducted data mining and analysis for quality and performance measures and research projects, resulting in identification of key trends, patterns, and actionable insights that inform strategic decision-making processes.
- Supported 13 multidisciplinary teams with appropriate data analytics to help drive operational strategy and quality assurance for the health system.
- Improved decision-making processes with accurate data analysis and visualization techniques for 28 key performance indicators.
- Extracted, cleaned, and transformed data for predictive modeling and analysis.
- Worked with Vizient Clinical Database (CDB) to benchmark patient safety indicators, and readmits for the hospital.
- Collaborated with executive leadership to provide data driven insights that informed strategic decisions, resulting in a 10% improvement in operational efficiency.
- Acted as the primary point of contact for 10 quality monitoring program reviews and audits.
- Communicated findings and recommendations to customers, and stakeholders across the organization.
- Ensured documentation of analysis methodologies, conclusions, and actions taken to promote reproducibility as best practice.
- Provided monthly quality reports, and program analysis for the Quality Improvement department and prepared ad-hoc reports as requested by stakeholders.
- Managed large data sets with observations using regular expressions and selecting key variables to build models for statistical logic.
- As the data program manager for Ryan White, I conducted monthly, quarterly, and annual internal audits on 6 community partner's data with over 6,000 clients to ensure accuracy and regulatory compliance with federal and state law.
- Prepared and maintained corrective action plan (CAP) for service providers not in compliance with Standard of Care mandate by local and state stakeholders.
- Generated ad-hoc reports to evaluate specific business requirements.
Elderly and Disabled Case Management Specialist
Tri-Starr Personnel at San Antonio Housing Authority (SAHA)
10.2017 - 01.2018
Provider Recruiter
Provenir, LLC
01.2016 - 10.2017
Health Program Specialist - Disease Intervention Specialist
City of San Antonio Metro Health Department
01.2014 - 01.2016
Abstinence Education Program Coordinator (AEP)
JOVEN - Juvenile Outreach and Vocational Education Network
01.2013 - 01.2014
Education
Master of Science - Non-profit Management
Regis University
Denver, CO05-2013
Master of Arts - Sociology
The University of Texas At San Antonio
San Antonio, TX05-2011
Skills
- Trend modeling
- Trend forecasting
- Process enhancement
- BI dashboards
- KPI analysis
- Quantitative research
- System analysis
- SQL programming
- MS Excel
- Data integrity assurance
- Workflow Analysis
Timeline
Quality Improvement Analyst
Merakey
12.2024 - Current
Senior Quality Data Analyst – Quality Improvement
University Health
01.2018 - 09.2024
Elderly and Disabled Case Management Specialist
Tri-Starr Personnel at San Antonio Housing Authority (SAHA)
10.2017 - 01.2018
Provider Recruiter
Provenir, LLC
01.2016 - 10.2017
Health Program Specialist - Disease Intervention Specialist
City of San Antonio Metro Health Department
01.2014 - 01.2016
Abstinence Education Program Coordinator (AEP)
JOVEN - Juvenile Outreach and Vocational Education Network
01.2013 - 01.2014
Master of Science - Non-profit Management
Regis University
Master of Arts - Sociology
The University of Texas At San Antonio
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