Monica Gordon
Benton,AR
Overview
10
10
years of professional experience
Work History
Performance Improvement Analyst
Arkansas Heart Hospital
Little Rock, AR
01.2023 - 08.2024
- Identified opportunities for process improvements across the organization.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Maintained accurate records of all data collected during analysis processes.
Pre- Registration Clerk
National Medical Center
Hot Springs, AR
03.2021 - 03.2023
- Maintained inventory levels of office supplies and equipment as needed.
- Processed customer payments accurately and efficiently.
- Performed data entry tasks to update customer accounts records.
Receptionist
CHI St Vincent Hot Springs
Hot Springs, AR
08.2014 - 03.2021
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Medical Assistant -
Keisner
Texas City, TX05-2009
High School Diploma -
Gillett High School
Gillett, WI05-2005
Skills
- BI dashboards
- KPI analysis
- Documentation And Reporting
- Trend modeling
Timeline
Performance Improvement Analyst
Arkansas Heart Hospital
01.2023 - 08.2024
Pre- Registration Clerk
National Medical Center
03.2021 - 03.2023
Receptionist
CHI St Vincent Hot Springs
08.2014 - 03.2021
Medical Assistant -
Keisner
High School Diploma -
Gillett High School