Maricela Ruano

Collaborate with the Store Manager and other store leaders to drive overall Store scorecard results by focusing on hiring and retention strategy, operations and shopping environment. Maintain profit through effective staffing, weekend compliance and controllable expenses.

Lead the in-store experience of the hiring process including corresponding with applicants, interviewing , selecting the best, and coaching peers in all aspects of hiring. Responsible for the onboarding and orientation of all new hires.

Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office and supply inventory.

Oversee the store's monthly P&L, including selling cost, average hourly rate, gross margin and expenses.

Responsible for the over all store shopping environment and cleanliness, including monthly housekeeping audits and safety concerns in partnership with facilities team.

Drive the Safety program for the store, including all trainings, drills, inspections, meetings and administrative activities. Enforce and communicate safe practices.

Manage all expense accounts for the store, supplies, AP, housekeeping, colleague activities, and fulfillment supplies.

Ensure that everything is functioning properly, open work orders for elevator and escalators, anything that is not working or is broken in the building. Ensure that Facilities teamadresses it in a timely manner. Paint lists also need to be up to date for the painters to work on any shopping environment concerns.

Guide all leaders in the building when it comes to enforcing policies, coaching and development of their colleagues. Answer questions in store and direct them to Human Resources when additional support is needed.

Responsible for the over all store shopping environment and cleanliness, including monthly housekeeping audits and safety concerns in partnership with facilities team.

Responsible for the over all store shopping environment and cleanliness, including monthly housekeeping audits and safety concerns in partnership with facilities team.

Responsible for all Hiring, onboarding, and orientation of all new hires.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained payroll, and scheduling for the store.
• Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations. Macy's / Robinson's May merge, ensured that everyone was placed into a new position with the new company, including management.
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