Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maricela Silva

Las Vegas,NV

Summary

Dynamic and reliable Fountain Worker with a proven track record at MGM Resorts, excelling in customer service and efficient multitasking. Recognized for enhancing customer satisfaction and maintaining food safety standards. Strong communication skills and a positive attitude foster teamwork and loyalty, ensuring a memorable experience for patrons.

Overview

7
7
years of professional experience

Work History

Fountain Worker

MGM Resorts
08.2024 - Current
  • Displayed strong multitasking abilities by handling multiple orders simultaneously, ensuring timely completion of tasks.
  • Provided exceptional customer service by promptly addressing concerns or complaints from patrons.
  • Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
  • Maintained a clean and organized work environment for optimal efficiency and customer appeal.

Fountain Worker

Seminole Hard Rock Casino
06.2021 - 07.2024
  • Displayed strong multitasking abilities by handling multiple orders simultaneously, ensuring timely completion of tasks.
  • Developed rapport with customers through friendly interactions, fostering loyalty to the establishment.
  • Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
  • Provided exceptional customer service by promptly addressing concerns or complaints from patrons.
  • Enhanced customer satisfaction by efficiently preparing and serving beverages, snacks, and retail products.
  • Implemented proper sanitation procedures to ensure compliance with health department regulations.
  • Maintained a clean and organized work environment for optimal efficiency and customer appeal.

Food Service Worker

Opportunity Village
11.2017 - 02.2019
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

GED -

Rancho High School
Las Vegas, NV

Skills

  • Strong communication skills
  • Patience and empathy
  • Efficient multitasking
  • Reliability and punctuality
  • Food safety
  • Cash handling expertise
  • Positive attitude
  • Teamwork
  • Customer service
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Fountain Worker

MGM Resorts
08.2024 - Current

Fountain Worker

Seminole Hard Rock Casino
06.2021 - 07.2024

Food Service Worker

Opportunity Village
11.2017 - 02.2019

GED -

Rancho High School

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Maricela Silva