- I enjoy helping others and giving back to the community
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Maricela Sital
Mobile
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Texas Snow. Proven ability to engage guests and promote menu items while maintaining cleanliness standards. Experienced in team collaboration and cash handling, ensuring a welcoming atmosphere and safety compliance in fast-paced environments. Committed to delivering outstanding hospitality experiences.
Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety.
Overview
1
1
year of professional experience
Work History
Server
Texas Snow
02.2025 - Current
- Provided excellent customer service, ensuring guest satisfaction through attentive communication.
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Supported kitchen staff during busy service periods by efficiently delivering food and beverages as well as helping prepare food.
- Followed safety and health protocols diligently to maintain a safe dining environment for all patrons.
- Engaged with guests to build rapport, fostering a welcoming atmosphere in the restaurant.
- Learned menu items thoroughly to provide accurate information and recommendations to guests.
- Adapted quickly to changing environments, managing multiple cars and customer requests simultaneously.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Lifeguard
City of Edcouch
05.2025 - 08.2025
- Monitored swimming areas to ensure safety and compliance with pool regulations.
- Responded promptly to emergencies, administering first aid and CPR as necessary.
- Enforced facility rules to maintain a safe environment for patrons.
- Conducted regular inspections of pool equipment and facilities for maintenance needs.
- Communicated effectively with guests regarding safety protocols and facility guidelines.
- Participated in ongoing training sessions to enhance lifeguarding skills and emergency response techniques.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
Associate of Arts - Music Technology
South Texas College
McAllen, TX05-2025
High School Diploma -
Edcouch-Elsa Early College High School
Edcouch, TX05-2025
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Team collaboration
- Item promotion
Interests
Timeline
Lifeguard
City of Edcouch
05.2025 - 08.2025
Server
Texas Snow
02.2025 - Current
Associate of Arts - Music Technology
South Texas College
High School Diploma -
Edcouch-Elsa Early College High School