Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARICHA WILLIAMS

Cincinnati,OH

Summary

Highly motivated and committed health care professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

18
18
years of professional experience

Work History

SR. Clinical Services Specialist (Inpatient)

Drake Center
08.2024 - Current
  • Schedule and coordinate patient services
  • Answer phone and direct the correct person if needed
  • Inputs payroll codes for staffing
  • Maintain staffing and patient schedules
  • Document and communicate cancellations and time changes
  • Maintain employee files
  • Help review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified
  • Input audits for manager

Registration Emergency Department

Mercy West
01.2023 - 01.2024
  • Maintains current knowledge of all insurance cards and billing necessities to obtain accurate demographic
  • Performs accurate front desk workflow in emergency department
  • Register patients financial, and clinical information and signatures from patients

Senior Health Unit Coordinator/ Patient Monitor

UC Health Drake Center
01.2018 - 01.2024
  • Demonstrate time management skills and ability to handle multiple tasks in a fast-paced environment
  • Supervised HUC'S
  • Provided safe environment and companionship for patients with special needs
  • Keep track of the number of patients admitted/discharged to the hospital on a particular day
  • Answers and replies to a large volume of telephone calls and internet queries from internal and external customers of the Medical Center
  • Order unit supplies

Food Service Worker

Mercy Health
04.2007 - 06.2023
  • Politely assisted residents with food trays assemble trays with accurate food items as listed on the tray ticket
  • Retrieves all trays, dishes, stack racks etc.
  • Restock inventory for floors as needed
  • Assisted customers with food selection, inquiries and order customization requests.
  • Process and fill invoices as needed, use patient's identifiers to show how accuracy as well formidable passion to satisfy each patient needs.

Hostess

Drake Center
08.2008 - 01.2018
  • Utilizes effective problem-solving techniques which promote respect and cultural diversity
  • Monitors and processes all diet related transactions (computer, phone etc.) accurately and in a timely manner
  • Make sure the patient information is uploaded daily with the selections so production is current, and information is accurate.
  • Notifies dietitian of patient preferences as well as completing intakes sheets offering alternative selections to fit the patients’ needs
  • Maintains a clean and safe work environment including patient's galleys following HACCP standards.

Education

High School Diploma - Post- Secondary

Harmony Community School
Cincinnati, OH
01.2005

Skills

  • Microsoft Office
  • Computer proficiency
  • Staff Management
  • Team Building
  • Customer service
  • Data management
  • Teamwork
  • Leadership
  • Communication
  • EPIC
  • Data entry
  • API
  • Clinical documentation

Timeline

SR. Clinical Services Specialist (Inpatient)

Drake Center
08.2024 - Current

Registration Emergency Department

Mercy West
01.2023 - 01.2024

Senior Health Unit Coordinator/ Patient Monitor

UC Health Drake Center
01.2018 - 01.2024

Hostess

Drake Center
08.2008 - 01.2018

Food Service Worker

Mercy Health
04.2007 - 06.2023

High School Diploma - Post- Secondary

Harmony Community School

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