Maricris Dela Cruz-Britton
Cameron Park,CA
Summary
Detail-focused Assistant brings hands-on approach and great energy to meet task-based needs. Reliable, quick-paced and team-oriented. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
11
11
years of professional experience
Work History
Asst. Client's Rights Advocate
Disability Rights California
Sacramento, CA
06.2006 - 10.2008
- Supported advocacy efforts by preparing documentation and case files.
- Managed scheduling of appointments and client consultations.
- Researched disability rights laws and regulations for team use.
- Assisted in developing training materials for staff and volunteers.
- Organized community outreach events to promote awareness of services offered.
Typist Clerk
American Law Center
Sacramento, CA
06.2000 - 12.2001
- Typed and formatted legal documents for bankruptcy cases.
- Maintained accurate client records and files in database systems.
- Assisted attorneys with document preparation and case management tasks.
- Maintained filing system for records and confidential files according to established procedures.
- Updated client contact information on a regular basis ensuring accuracy of data.
Front Desk Supervisor
Hilton Mission Bay Resort
San Diego, CA
05.1997 - 05.2000
- Oversaw front desk evening operations, ensuring efficient guest check-in and satisfaction.
- Trained and supervised front desk staff, improving overall service quality and team cohesion.
- Resolved guest complaints and issues with professionalism and empathy.
- Worked with room service, housekeeping, maintenance, and security to meet all guest needs.
- Executed payment processing and cashiering duties with precision, maintaining accurate financial records.
Education
Bachelor of Science - Social Work
California State University Sacramento
Sacramento, CA05-2004
Skills
- Customer service excellence
- Detail-oriented multitasking
- Documentation preparation
- Advocacy skills
- Effective communication skills
- Database management
- Case management
Affiliations
- Volunteer, Director of Fundraising & Board Member at Bright Beginnings Preschool Folsom, CA 2012-2022
Timeline
Asst. Client's Rights Advocate
Disability Rights California
06.2006 - 10.2008
Typist Clerk
American Law Center
06.2000 - 12.2001
Front Desk Supervisor
Hilton Mission Bay Resort
05.1997 - 05.2000
Bachelor of Science - Social Work
California State University Sacramento