Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marie Belsak

Elk Grove,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost artistry performance. Goal-oriented Service Manager with six years of experience in sales and service roles. Detail-focused and driven to help licensed beauty advisors succeed in meeting and exceeding sales and service goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales and Service Coordinator

Sephora
11.2021 - Current
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on client services and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for improvement and skill set.
  • Provided leadership, guidance and direction to pro artistry team members, offering assistance with any skill at any time.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Clinique Counter Manager

Ulta Beauty Inc.
04.2017 - 08.2021
  • Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
  • Performed all stock keeping processes and assisted in replenishing all items as per company policy.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Organized sale events and created eye-catching product displays to attract customers to Clinique counter.

Education

High School Diploma -

Bradford Christian Academy
Methuen, MA
05.2014

Skills

  • Project management
  • Time management
  • Sales forecasting
  • Product knowledge
  • Interpersonal skills
  • Effective communication
  • Organizational skills
  • Goal setting
  • Performance monitoring
  • Client retention
  • Training and Mentoring
  • Product and Service Solutions

Certification

  • Licensed esthetician - 2015 - current

Timeline

Sales and Service Coordinator

Sephora
11.2021 - Current

Clinique Counter Manager

Ulta Beauty Inc.
04.2017 - 08.2021

High School Diploma -

Bradford Christian Academy

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Marie Belsak