Marie Borjon
El Paso,TX
Summary
Results-oriented professional with experience supporting operations, maintaining accurate records, interpreting information, and creating meaningful reports that guide decisions. Brings a strong background in structured environments where precision, accountability, and confidentiality are essential. Recognized for solving problems independently, organizing competing priorities, and presenting information clearly to both leadership and front-line teams. Bilingual in English and Spanish with a strong commitment to quality, efficiency, and continuous improvement
Overview
20
20
years of professional experience
1
1
Language
Work History
Career Transition & Professional Development
.
07.2025 - Current
First Grade Bilingual Teacher
Socorro Independent School District
03.2024 - 07.2025
- Maintained and analyzed student performance data to monitor progress, identify trends, and support data-driven instructional decisions.
- Ensured accurate documentation of attendance, grades, and academic records in compliance with district and state requirements.
- Interpreted assessment data and translated findings into actionable strategies for student improvement.
- Communicated complex academic and performance data clearly to parents, administrators, and stakeholders.
- Managed multiple priorities while meeting strict reporting deadlines and maintaining high data accuracy standards.
Training & Instruction Intern
El Paso Independent School District
08.2022 - 10.2023
- Collected and documented student performance data to support instructional continuity and reporting requirements.
- Adapted to multiple systems and processes across campuses, maintaining consistency in data tracking and reporting.
- Supported compliance with district standards through accurate documentation and structured lesson implementation.
Social Media Moderator (Remote)
Teleperformance
12.2021 - 07.2022
- Reviewed and analyzed high volumes of content (300+ items daily) to ensure compliance with platform policies and regulatory standards.
- Identified trends and patterns in flagged content and reported findings to leadership for action.
- Applied professional judgment in complex moderation scenarios within a compliance-driven environment.
- Maintained strict accuracy and attention to detail while meeting performance metrics and deadlines.
Technical Support Associate (Remote)
Amazon
05.2019 - 12.2019
- Documented customer interactions and account activity accurately within CRM systems.
- Analyzed customer issues to determine root causes and provide effective solutions.
- Communicated technical and account-related information clearly to customers of varying backgrounds.
- Processed billing adjustments and account updates while ensuring data accuracy.
Dispatcher / CSR II
Texas Gas Service
10.2014 - 08.2016
- Monitored and managed dispatch systems, ensuring accurate real-time data tracking and reporting.
- Generated and distributed reports for emergency incidents, including gas leaks, to internal stakeholders.
- Coordinated across departments to ensure timely and accurate information flow.
- Operated independently in a high-responsibility, regulated environment requiring sound judgment.
Licensed Insurance Representative
State Farm
08.2006 - 07.2013
- Managed client data, policy documentation, and eligibility requirements across multiple state regulations.
- Ensured compliance with insurance laws and regulatory guidelines.
- Collected and analyzed client information to determine coverage options and pricing.
- Maintained detailed records and processed applications with high accuracy and confidentiality.
Education
Master of Arts - Education
University of Texas At El Paso
06.2023
Bachelor - Business Management
Southern New Hampshire University
12.2021
Skills
- Business Intelligence & Reporting
- Record Accuracy & Quality Control
- Operational Review & Risk Awareness
- Spreadsheet Analysis & Dashboards
- Process Evaluation & Improvement
- Written & Verbal Communication
- Cross-Functional Coordination
- Documentation Management
- Trend Insights
- Time Management & Prioritization
- Microsoft Excel, Power BI, Office Suite
- Bilingual Communication (English/Spanish)
- Training & Process Documentation
Additional Highlights
- Bilingual: English & Spanish
- Awards: Employee of the Month, Leadership Award, Best Performer Award
- Strong experience working in regulated, compliance-driven environments
Timeline
Career Transition & Professional Development
.
07.2025 - Current
First Grade Bilingual Teacher
Socorro Independent School District
03.2024 - 07.2025
Training & Instruction Intern
El Paso Independent School District
08.2022 - 10.2023
Social Media Moderator (Remote)
Teleperformance
12.2021 - 07.2022
Technical Support Associate (Remote)
Amazon
05.2019 - 12.2019
Dispatcher / CSR II
Texas Gas Service
10.2014 - 08.2016
Licensed Insurance Representative
State Farm
08.2006 - 07.2013
Master of Arts - Education
University of Texas At El Paso
Bachelor - Business Management
Southern New Hampshire University