Genesis Devers
Raleigh,NC
Summary
21 Years Old.
Reliable and hardworking customer service professional with experience in fast-paced food service, leadership-track roles, and client-facing service environments. Skilled in opening and closing procedures, cash handling, inventory management, food safety, and high-volume customer service. Additional experience includes supporting educational and behavioral programs for autistic children and adults in a residential learning environment, assisting with structured learning activities, creative programming, and daily routine support. Known for adaptability, strong work ethic, and ability to learn quickly in demanding environments. Seeking to contribute long-term value to a team in the Raleigh area.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Professional Development & Career Transition
Self Employed
Raleigh, NC
09.2025 - Current
- Focused on relocation, job search, and preparing for long-term employment
- Strengthened communication, organization, and workplace readiness skills
- Managed responsibilities independently while pursuing new opportunities
- Available for immediate full-time employment
Summer Assistant Teacher
Stewart Home & School
Frankfort, KY
02.2025 - 08.2025
- Residential education and care program for autistic children and adults with varying support needs
- Supported daily learning, creative, and structured activity programs for students with autism across a wide range of support levels
- Assisted lead instructors in planning and facilitating educational and enrichment activities tailored to individual needs
- Engaged with residents in both academic and life-skills-based learning environments
- Helped maintain a structured, supportive campus environment focused on behavioral and developmental needs
- Provided supervision, encouragement, and one-on-one support during scheduled activities
- Worked in a residential dormitory setting supporting consistency, safety, and routine for students and adults
Shift Lead / Manager in Training
Taco Bell
Fuquay-Varina, NC
10.2023 - 02.2024
- Selected for Manager in Training based on strong performance, reliability, and leadership potential
- Assisted with opening and closing procedures, including store setup, security, and end-of-day tasks
- Completed cash counts, drawer balancing, and basic cash handling controls
- Trained team members across Front of House (FOH) and Back of House (BOH) positions
- Supported shift operations to maintain speed, accuracy, and customer satisfaction during peak hours
- Helped enforce cleanliness, food safety, and service standards
Server / Cook / Barista
Lovegrass Kitchen
Holly Springs, NC
03.2023 - 10.2023
- Worked in a 100% gluten-free restaurant with strict food allergy prevention and cross-contamination standards
- Prepared food and beverages with accuracy while following specialized dietary procedures
- Assisted with food sales and customer service at high-volume fair stand events
- Handled fast-paced transactions and long customer lines
- Prepared food items and maintained cleanliness standards
- Served guests in a fast-paced environment with strong customer service
- Assisted with opening, closing, cleaning, and daily operations
- Worked multiple positions based on business needs
- Worked weekends with strong attendance and reliability
Pet Sitter/Dog Walker
Rover
Fuquay-Varina, NC
08.2022 - 03.2023
- Provided dependable pet sitting and dog walking services through Rover platform
- Managed care for both large and small dog breeds with attention to temperament and safety
- Followed feeding schedules, exercise routines, medication instructions, and owner preferences
- Maintained clear communication with clients through updates, photos, and scheduling messages
- Built repeat business through punctuality, trustworthiness, and quality care
- Ensured clean environments and safe leash handling during walks and visits
Full-Time Associate / Cross-Trained Team Member
Panera Bread
Fuquay-Varina, NC
02.2022 - 01.2023
- Worked full-time schedule balancing weekday closing shifts after high school and weekend opening shifts
- Supported operations during the COVID pandemic in a fast-paced high-demand environment
- Cross-trained across Front of House, Drive-Thru, Kitchen, and order assembly stations
- Handled cash transactions, order taking, and customer service with speed and accuracy
- Prepared sandwiches, salads, smoothies, coffee, and bakery items to company standards
- Managed bakery inventory counts and updated stock levels digitally throughout shifts.
- Completed prep work and maintained line inventory across multiple stations
- Assisted with baking when inventory ran low
- Recognized for reliability and frequently called in for emergency coverage
Closing Team Member / Customer Service Associate
Culver's
Fuquay-Varina, NC
03.2021 - 02.2022
- Began employment at age 14 while attending high school, balancing work and academics
- Worked evening and closing shifts in a fast-paced restaurant environment
- Provided hospitality-focused customer service taking orders in Front of House and Drive-Thru
- Prepared frozen custard and supported dessert/pastry station operations
- Independently closed dining room including sweeping, vacuuming, sanitizing tables/chairs, and resetting seating areas
- Disinfected and restocked common areas and restrooms to cleanliness standards
- Restocked condiments and maintained guest service stations
- Cleaned and broke down soda machine nozzles and supported drive-thru closing tasks
- Recognized for reliability, responsibility, and willingness to help across stations
Education
High School Diploma - General Studies
Score Academy
Garner, NC08-2022
Skills
- Core Work Traits
- Dependability: Recognized as dependable, responsible, and highly reliable
- Versatility: Flexible and adaptable with strong multitasking abilities
- Interpersonal: Maintains a friendly, positive demeanor and excels in teamwork and collaboration
- Leadership & Operations
- Shift Management & Leadership: Experienced in managing shifts, training and development, and overseeing team operations
- Operational Control: Skilled in cash handling, POS systems, retail math, and opening/closing procedures
- Problem Solving: Proficient in customer complaint resolution, decision-making, and remaining calm under pressure
- Restaurant & Food Service
- Front of House (FOH): Expertise in guest relations, hosting, serving, and barista duties
- Back of House (BOH): Strong background in food preparation, cooking, food production, and kitchen inventory
- Safety & Maintenance: Dedicated to food safety, sanitation procedures, dishwashing, and general cleaning
- Caregiving & Education
- Childcare & Education: Experienced in childcare and working with children with diverse needs
- Animal Care: Skilled in pet care, animal handling, and safe animal restraint
- Support Services: Background in providing non-technical user support and assisting in residential or academic environments
- Professional & Technical Skills
- Communication: Strong phone etiquette, verbal communication, and active listening
- Administrative: Proficient in typing, computer skills, and organizational tasks
- Physical Logistics: Capable of heavy lifting and loading/unloading tasks
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer
Timeline
Professional Development & Career Transition
Self Employed
09.2025 - Current
Summer Assistant Teacher
Stewart Home & School
02.2025 - 08.2025
Shift Lead / Manager in Training
Taco Bell
10.2023 - 02.2024
Server / Cook / Barista
Lovegrass Kitchen
03.2023 - 10.2023
Pet Sitter/Dog Walker
Rover
08.2022 - 03.2023
Full-Time Associate / Cross-Trained Team Member
Panera Bread
02.2022 - 01.2023
Closing Team Member / Customer Service Associate
Culver's
03.2021 - 02.2022
High School Diploma - General Studies
Score Academy