Marie Brix White
Stafford,Virginia
Summary
Adept at enhancing community engagement and financial oversight, I spearheaded initiatives at SL Nusbaum Realty Co. that aligned with organizational priorities, achieving high tenant satisfaction and maintaining high occupancy rates. My expertise in property inspections and conflict handling, coupled with a proactive approach to staff training and tenant relations, significantly contributed to operational excellence.
Overview
11
11
years of professional experience
Work History
Community Manager
SL Nusbaum Realty Co.
08.2019 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Evaluated property conditions and recommended improvements.
- Collected and maintained careful records of rental payments and payment dates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state, and federal regulations.
Leasing Professional
Bonaventure Realty Group
04.2013 - 07.2019
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Education
High School Diploma -
Gymnazium Plzen- General Studies/Foreign Languages
Plzen, Czech Republic, Europe06.1991
Skills
- Community Engagement
- Tenant and eviction laws
- Daily Operations Management
- Property Inspections
- Employee Performance Management
- Staff Training
- Financial budgeting and reporting
- Property tours and inspections
- Leasing and sales
- Conflict handling
- Payment Processing
- Multilingual Communication
- Contract Negotiation
- Property Tours
- Fair housing mandates
- Critical Thinking
- Payment Collection
- Tenant Eligibility Determination
- Financial Oversight
Languages
Czech
Native or Bilingual
German
Native or Bilingual
Slovak
Native or Bilingual
Russian
Professional Working
Timeline
Community Manager
SL Nusbaum Realty Co.
08.2019 - Current
Leasing Professional
Bonaventure Realty Group
04.2013 - 07.2019
High School Diploma -
Gymnazium Plzen- General Studies/Foreign Languages
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