Marie Cassandre Amougou
Clarkson Eyecare
Dacula,GA
1
Certification
7
years of professional experience
Compassionate healthcare support professional with experience in patient interaction, medical records management, insurance verification, and administrative coordination. Bilingual in English and French, skilled in multitasking and effective communication to enhance patient-centered care. Seeking to contribute to a team dedicated to high-quality patient service while continuing to grow within the healthcare field.
Work History
Administrative Support/Optical Technician
7 Months- Serve as a direct communicator between Optometrists and current, as well as prospective, patients.
- Responsible for managing a software system that holds classified documents regarding the institution.
- Track record of maintaining a professional and welcoming environment through positive customer service.
Resident Aide
2 Years 1 Month- Provided direct patient care by assisting residents with activities of daily living, including dressing, grooming, and mobility.
- Monitored and documented vital signs, promptly reporting any changes in residents’ conditions to nursing staff.
- Maintained a safe, clean, and organized environment in accordance with healthcare regulations and infection control standards.
- Responded efficiently to call lights and emergency situations, ensuring timely and appropriate care.
Personal Caregiver
1 Year 9 Months- Provided companionship and emotional support, enhancing overall quality of life and mitigating feelings of isolation.
- Assisted with daily routines such as hygiene, dressing, meal preparation, and light housekeeping to promote client comfort and independence.
- Helped clients adhere to daily schedules, ensuring timely appointments, errands, and medication reminders for better health management.
Education
High School Diploma
Skills
Computer Skills: EMR Systems
Google Workspace
CRM Software
and Microsoft Suite
Languages: English - Fluent and French - Fluent
Certification
State PCA / Home Care Aide Certification
BLS / CPR Certification
Timeline
Administrative Support/Optical Technician
Clarkson Eyecare
01.2026 - 08.2026Read More
Resident Aide
Corso Atlanta
07.2022 - 08.2024Read More
Personal Caregiver
Faith Staffing and Payroll
01.2020 - 10.2021Read More
Archer High School
High School Diploma
Read More