Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marie Celestin

Bloomfield,NJ

Summary

Dynamic Case Manager with a proven track record at JVS, excelling in client advocacy and case documentation. Skilled in problem-solving and care coordination, I achieved positive outcomes by developing tailored management plans and fostering strong relationships. Committed to empowering clients through education and support, ensuring their needs are met with compassion and professionalism.

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Overview

11
11
years of professional experience

Work History

Case Manager

JVS
04.2023 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

CNA

Atrium Healthcare
03.2017 - 05.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Staffing Coordinator

Royal Health Care
03.2016 - 10.2019
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.

Group Home Manager

Kearsley Group Home
05.2014 - 03.2017
  • Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
  • Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
  • Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
  • Assisted residents with basic hygiene and healthcare needs.
  • Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.

Education

Associate of Science - Social Services

UCC
Cranford, NJ
06-2026

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Relationship building
  • Decision-making
  • Conflict resolution
  • Positive attitude
  • Email and telephone etiquette
  • Client advocacy
  • Care coordination
  • Community resources

Languages

French
Full Professional

Timeline

Case Manager

JVS
04.2023 - Current

CNA

Atrium Healthcare
03.2017 - 05.2020

Staffing Coordinator

Royal Health Care
03.2016 - 10.2019

Group Home Manager

Kearsley Group Home
05.2014 - 03.2017

Associate of Science - Social Services

UCC

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Marie Celestin