Excel
Marie Danks
Store Manager
Fogelsville,PA
Summary
Dynamic leader with a proven track record at Mavis Discount Tire, excelling in promotional planning and team development. Enhanced store efficiency and customer service management, fostering a collaborative environment. Skilled in retail inventory and project management, significantly improving operational outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Mavis Discount Tire
12.2022 - Current
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Lot Attendant
Prestige Auto Appearance
03.2022 - 08.2022
- Parked and retrieved cars according to customer needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Followed safety protocols for personal, guest and automobile safety.
- Shined vehicle windows and windshields to remove water spots.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Refilled gas tanks
Education
No Degree - Criminal Justice
DeSales University
Center Valley, PAHigh School Diploma -
Parkland High School
Allentown, PA05.2020
Skills
- Promotional planning
- Competitor Monitoring
- Project Management
- Team Development
- Supply Ordering
- Hourly shift management
- Customer Service Management
- Retail Inventory Management
- Employee Training
- Partnership Building
- Recruiting and Hiring
- Team Leadership
- Sales Analysis
- Database Management
Certification
- Certified CPR and First Aid through Red Cross
Software
Microsoft
Timeline
Store Manager
Mavis Discount Tire
12.2022 - Current
Lot Attendant
Prestige Auto Appearance
03.2022 - 08.2022
No Degree - Criminal Justice
DeSales University
High School Diploma -
Parkland High School
- Certified CPR and First Aid through Red Cross
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