Guernine Delva
Port Saint Lucie,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Security Officer
Oliver Protection Sercvices
08.2023 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Customer Service Rep
Walmart
12.2014 - 04.2023
- Handle issues of return, exchange, and refund
- Obtain all the necessary information to offer appropriate response to product and service inquiries
- Used Point-of-Sale system and accurately processed cash, check, debit, and credit card payments.
Warehouse Associate
Amazon
07.2021 - 01.2022
- Unpacking merchandise from vendor boxed and removing merchandise from plastic bags, containers, crates, and packaging
- Performing assigned duties strictly following company safety procedures and guidelines
- Worked in various positions within the warehouse environment.
Server
Boca Raton Resort
01.2011 - 02.2014
- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude
- Assisted other workers to achieve maximum efficiency during peak attendance times
- Prioritize and coordinate execution of tasks accordingly.
Education
Cosmetology -
Florida Academy of Health and Beauty
01.2023
Associate degree -
Boward college
01.2018
Skills
- Detail Oriented
- Time management
- Customer Service
- Point of sale systems
- Teamwork
Timeline
Security Officer
Oliver Protection Sercvices
08.2023 - 01.2024
Warehouse Associate
Amazon
07.2021 - 01.2022
Customer Service Rep
Walmart
12.2014 - 04.2023
Server
Boca Raton Resort
01.2011 - 02.2014
Cosmetology -
Florida Academy of Health and Beauty
Associate degree -
Boward college
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