MARIE GARCIA
Brownsville,TX
Summary
Adept at fostering customer loyalty and streamlining operations, I excelled in roles at HEB Grocery Store, demonstrating strong problem-solving and excellent communication skills. My tenure as a Notary Public further honed my attention to detail and compliance, ensuring accuracy in all transactions. Proven teamwork abilities and a knack for decision-making underscore my professional achievements.
Overview
23
23
years of professional experience
Work History
Notary Public
Self-employed
01.2021 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Checked client identification to maintain compliance with state legal requirements.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Administered oath to document signers to obtain affirmation of truth.
Service Lead
HEB Grocery Store
08.2019 - Current
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated Hospitality by showing respect, friendliness and willingness to help wherever needed.
- Fulfilled the BOLD PROMISE to the best of my abilities.
- Reported suspicious activity through Auror to help prevent shrink. (see something do something)
- Ability to work with confidential information provided to me by Leadership.
Bookkeeper
HEB Grocery Store
11.2007 - 08.2019
- Maintained and processed invoices, deposits, and money logs.
- Handled day-to-day accounting processes to drive financial accuracy.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Trained new employees on proper cash routines, procedures, and requirements.
Business Center Representative
HEB Grocery Store
04.2007 - 11.2007
- Answered phone calls to handle customer concerns and complaints.
- Maintained a clean and organized business center, ensuring a professional atmosphere conducive to productivity.
- Enhanced customer satisfaction by providing professional and timely assistance with business center services.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Adhered to MSB policies and procedures.
- Reported suspicious customer financial activity to Compliance website.
Checker
HEB Grocery Store
11.2006 - 04.2007
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Food Service Worker
Jack in the Box
08.2001 - 11.2006
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
UTB/TSC
Brownsville, TXSkills
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Decision-Making
- Verbal Communication
Accomplishments
May 2023- Howard’s Town Hall
Timeline
Notary Public
Self-employed
01.2021 - Current
Service Lead
HEB Grocery Store
08.2019 - Current
Bookkeeper
HEB Grocery Store
11.2007 - 08.2019
Business Center Representative
HEB Grocery Store
04.2007 - 11.2007
Checker
HEB Grocery Store
11.2006 - 04.2007
Food Service Worker
Jack in the Box
08.2001 - 11.2006
UTB/TSC
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