Marie Gonzalez
Lorain,OH
Summary
Reliable and patient individual with experience in retail and customer service. Skilled in cash handling and inventory management, with a strong track record of reducing customer complaints through prompt issue resolution. Eager to contribute to a positive customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Photo Technician/Lead Beauty Advisor
Discount Drugmart
Amherst, OH
10.2025 - 02.2026
- Assisted in training new cashiers on procedures and customer service standards.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Implemented visual merchandising strategies to create appealing displays that attract customers.
- Resolved customer inquiries and concerns, fostering positive relationships and repeat business.
Cashier/Photo Technician/Beauty Advisor
Discount Drugmart
Amherst, OH
03.2023 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and provided recommendations.
- Collaborated with team members to ensure smooth store operations.
- Reduced customer complaints by addressing issues promptly and offering resolutions that exceeded expectations.
Education
Associate of Science -
Lorain County Community College
Elyria, OH2028
High School Diploma -
Lorain High School
Lorain, OH06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Ordering and stocking
- Dependability and reliability
- Inventory management
Certification
CPR/First Aid Certification
Timeline
Cashier/Photo Technician/Lead Beauty Advisor
Discount Drugmart
10.2025 - 02.2026
Cashier/Photo Technician/Beauty Advisor
Discount Drugmart
03.2023 - 05.2025
Associate of Science -
Lorain County Community College
High School Diploma -
Lorain High School