Marie Kemp
Universal Banker
Prescott Valley,AZ
Summary
Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Universal Banker
Foothills Bank
Prescott Valley , AZ
05.2020 - Current
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Personal Banker
Chase Bank
Bullhead City , AZ
03.2016 - 05.2020
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Achieved consistent recognition as top sales performer.
- Established rapport with new clients to increase satisfaction and loyalty.
Personal Banker
Wells Fargo
Bullhead City , AZ
01.2012 - 03.2016
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Consistently ranked in top 15 for sales in district of over 75 bankers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Maximized revenue through improved sales techniques and branch productivity.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Promoted products or services to each customer to consistently achieve sales targets.
Education
High School Diploma -
River Valley High School
Mohave Valley, AZ 05.2005 - 05.2009
Skills
Consumer banking
Cross-selling expertise
Security knowledge
Financial advice
Reviewing documents
Cash Handling
Account openings
Due diligence
Account servicing
Relationship building
Timeline
Universal Banker
Foothills Bank
05.2020 - Current
Personal Banker
Chase Bank
03.2016 - 05.2020
Personal Banker
Wells Fargo
01.2012 - 03.2016
High School Diploma -
River Valley High School
05.2005 - 05.2009