Marie King
Sandy,UT
Summary
Dedicated to fostering strong team relationships and ensuring operational continuity, a progressive Site Reliability Engineer with extensive experience in utilizing various techniques and tools to mitigate risks and expedite project completion. Well-equipped to revolutionize legacy procedures, expertise lies in developing customized and innovative approaches that drive efficiency and effectiveness in operations.
Overview
14
14
years of professional experience
Work History
Site Reliability Engineer
O.C. Tanner
10.2022 - Current
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
- Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
- Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
- Collaborated with cross-functional teams to develop, test, and deploy scalable software solutions.
- Evaluated new technologies and tools to enhance overall system performance, stability, and security.
- Improved deployment efficiency, automating processes using CI/CD pipelines.
Project Manager
Blueroof360
10.2019 - Current
- Technical Support Agent to Project Manager
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed projects from procurement to commission.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
VSL Brand Leader
Victoria's Secret
09.2015 - 07.2019
- Sales Associate to VSL Brand Leader
- Elevated the company''s image by successfully rebranding an outdated visual identity, resulting in a more modern and appealing look for consumers.
- Managed a team of creatives to produce high-quality content, resulting in increased customer engagement.
- Aligned internal departments such as sales or customer service in order to maintain a unified representation of the company's image.
- Achieved market growth through effective brand positioning and targeted advertising efforts.
- Increased overall brand recognition with the implementation of strategic partnerships and influencer collaborations.
- Established long-term objectives for the Brand Leader role that directly contributed towards achieving corporate goals.
General Manager / Supervisor
Montgomery
02.2011 - 09.2015
- Crew Member to General Manager / Supervisor
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
Education
General -
Oswego East High School
Oswego, IL01.2013
EMT Certification -
Waubonsee Community College
Sandwich, IL01.2013
Skills
- Professional individual with over 10 years experience working for two large US corporations in the food and retail service industry
- Incident Management
- Log Analysis
- Disaster Recovery
- Staff Management
- Proven ability to grow within the company and provide excellent client service
- Extremely knowledgeable in types of retail operations, product quality, inventory, scheduling, teamwork, daily operations, problem resolution and increasing sales
- Can manage with little supervision or instruction
- Ability to prioritize tasks and projects
- Extensive experience in coordinating, developing and conducting employee onboarding and training
- Detail oriented and results driven
References
Available upon request
Timeline
Site Reliability Engineer
O.C. Tanner
10.2022 - Current
Project Manager
Blueroof360
10.2019 - Current
VSL Brand Leader
Victoria's Secret
09.2015 - 07.2019
General Manager / Supervisor
Montgomery
02.2011 - 09.2015
General -
Oswego East High School
EMT Certification -
Waubonsee Community College