Marie Longinos
George West
Summary
Dynamic and results-driven Waitress Supervisor at Sowells BBQ, skilled in task delegation and customer service. Enhanced guest satisfaction through effective complaint handling and streamlined operations, achieving a significant increase in table turnover. Proven leadership in training staff and promoting sales, ensuring order accuracy and a memorable dining experience.
Overview
2027
2027
years of professional experience
Work History
Waitress Supervisor
Sowells BBQ
Three Rivers Tx
2026 - Current
- Trained new staff on menu knowledge and customer service standards.
- Coordinated daily shifts to ensure optimal coverage and efficiency in service delivery.
- Assisted in resolving customer complaints to maintain high satisfaction levels.
- Monitored dining area for cleanliness and timely table turnover to enhance guest experience.
- Evaluated team performance and provided constructive feedback for continuous improvement.
- Collaborated with kitchen staff to streamline communication, reducing order errors and wait times.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Education
High School Diploma -
Santa Rosa High School
Santa Rosa, TXSkills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Waiting tables
- Strong leadership
- Customer service
- Food and beverage service
Additional Information
I also have experience in call centers. I worked for dish network call center trouble shooting
Timeline
Waitress Supervisor
Sowells BBQ
2026 - Current
High School Diploma -
Santa Rosa High School