Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Lyons

Cresco,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Post Closing Department

All Pocono Closing Services LLC
04.2014 - 01.2023
  • Reviewed signed documents to send to lender for funding approval.
  • Send out bank packages to lenders.
  • Process deeds, mortgages and other closing documents to be recorded in the county offices.
  • Mail out recorded documents to homeowners and lenders.
  • Monthly disbursements, filing, answer phones and process all bank deposits remotely.
  • Checked accuracy and completeness of all paperwork.
  • Completed post-closing quality control evaluations of originated mortgage loans.
  • Set up, stored and updated customer files, department records and regulatory paperwork.

Quality Assurance Supervisor

Merry Maids
04.2003 - 12.2010
  • Trained all new employees on detailed cleaning. Spot inspections in all homes.
  • Make sales calls for new prospective clients.
  • Troubleshoot customer complaints and requests.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Evaluated interactions between associates and customers to assess personnel performance.

Education

Bridgewater-Raritan High School
Bridgewater, NJ

Skills

  • Customer Service and Assistance
  • Documentation Management
  • Administrative Support

Timeline

Post Closing Department

All Pocono Closing Services LLC
04.2014 - 01.2023

Quality Assurance Supervisor

Merry Maids
04.2003 - 12.2010

Bridgewater-Raritan High School

Similar Profiles

CREATE PROFILE
Marie Lyons