Marie Maldonado
Rochester,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Customer Service Worker/janitorial
Taco Bell
Rochester, NY
10.2022 - 11.2023
- Greeted customers and ascertained customer needs.
- Provided exceptional customer service to ensure positive customer experiences.
- Handled cash transactions accurately and efficiently.
- Maintained a professional attitude at all times when dealing with customers.
- Developed strong customer relationships to encourage repeat business.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Educated customers on special pricing opportunities and company offerings.
- Washed dishes and pans and properly put them away
- Thoroughly cleaned and swept dinning area batrhoom
Customer Service Cashier
Family Dollar
Rochester, NY
05.2021 - 09.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Provided excellent customer service by helping customers locate items they were looking for.
Customer Service Cashier Food Service Worker/
Delta Sonic/Tim Hortons/Brick oven
Rocheseter, NY
08.2019 - 01.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Greeted customers and responded to informational requests.
- Followed recipes and customer requests to prepare meals.
- Gathered ingredients and cleaned and cut food items to prep recipes.
Food Service Worker and Prepper
Bruegger's Bagels
Rochester, NY
10.2014 - 07.2018
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Monitored inventory levels of food items used during meal services.
- Replenished condiments at customer tables as needed.
Education
High School Diploma -
Edison Tech
355 Colfax StreetSkills
- Product Knowledge
- Sales Closing
- Store Maintenance
- Customer Relations
- Customer Service
- Food preperation
- Operations
Affiliations
Love for cooking, Bike riding
References
References available upon request.
Timeline
Customer Service Worker/janitorial
Taco Bell
10.2022 - 11.2023
Customer Service Cashier
Family Dollar
05.2021 - 09.2021
Customer Service Cashier Food Service Worker/
Delta Sonic/Tim Hortons/Brick oven
08.2019 - 01.2021
Food Service Worker and Prepper
Bruegger's Bagels
10.2014 - 07.2018
High School Diploma -
Edison Tech