RichardMichael Farah
Norwood,MA
Summary
Proactive and results-driven, I excelled as a Sales Associate at Lamberts, enhancing customer engagement and loyalty through exceptional service and problem-solving skills. Skilled in multitasking and teamwork, I effectively managed high-stress situations, contributing to a positive shopping environment and repeat business. My approach significantly improved store visual appeal and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lamberts
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - Accounting/ Engineering
Norwood High School
06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
Languages
Arabic
Native or Bilingual
Timeline
Sales Associate
Lamberts
04.2024 - Current
No Degree - Accounting/ Engineering
Norwood High School
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