Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Neff

Clarksville,TN

Summary

Dedicated professional prepared to bring extensive expertise and results-oriented approach to assistant role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.

Overview

18
18
years of professional experience

Work History

Schedule Specialist

Suncrest Home Health
12.2021 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Mental Health Associate

Oak Plains Academy
09.2017 - 03.2018
  • Promoted client self-advocacy by teaching coping skills and empowering individuals in their recovery journey.
  • Assisted in the development of individualized treatment plans, addressing specific needs and goals for recovery.
  • Conducted group therapy sessions to facilitate open communication, peer support, and personal growth among patients.
  • Supported clients through crisis situations, utilizing de-escalation techniques and appropriate interventions to ensure safety.
  • Maintained a safe environment for all residents by implementing risk management protocols when needed.
  • Escorted patient groups of ten to twelve children from unit to meals, activities, and visitation areas to maintain standard of safety and security.

Childcare Floater

Little Visionaries Preschool and Childcare
01.2007 - 06.2008
  • Contributed to a culturally inclusive learning environment by incorporating diverse materials, stories, and discussions into daily lessons.
  • Provided constructive feedback on student performance to lead teachers, allowing for targeted improvements in lesson delivery and content.
  • Contributed to a positive learning environment by consistently exhibiting patience, empathy, and professionalism in all interactions with children.
  • Assisted lead teachers in managing classroom behavior, resulting in a more focused and productive environment for all students.
  • Maintained a clean and safe classroom environment, adhering to strict health and safety guidelines at all times.
  • Kept children between ages of six weeks and school aged safe and secure with vigilant oversight.

Education

High School Diploma -

Northwest High School
Clarksville, TN
05.2006

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Problem resolution
  • Telephone etiquette

Timeline

Schedule Specialist

Suncrest Home Health
12.2021 - Current

Mental Health Associate

Oak Plains Academy
09.2017 - 03.2018

Childcare Floater

Little Visionaries Preschool and Childcare
01.2007 - 06.2008

High School Diploma -

Northwest High School

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