Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Hi, I’m
Marie Ramos
San Francisco,CA
Summary
Overview
7
years of professional experience
1
Certification
Work History
ThirdLoveSan Francisco
Store Leader
08.2023 - Current
Job overview
- Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Streamlined inventory management with accurate record-keeping and timely ordering of products.
- Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
COYUCHIPalo Alto
Store Leader
03.2023 - 08.2023
Job overview
- Developed strong customer relationships by delivering exceptional service and personalized attention.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
- Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
ThirdLoveSan Francisco
Sales Supervisor
10.2022 - 03.2023
Job overview
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Janene's Bridal BoutiqueSan Francisco
Inventory Manager/ Bridal Consultant
04.2021 - 10.2022
Job overview
- Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
- Streamlined appointment scheduling processes, resulting in improved efficiency and higher customer satisfaction rates.
- Managed inventory control systems to maintain accurate stock levels, minimize loss, and optimize sales opportunities for the boutique.
- Organized trunk shows featuring designer collections, boosting boutique visibility within the local market and driving sales growth.
TargetLos Angeles
Style Consultant/Peer Trainer
10.2018 - 07.2020
Job overview
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
Charleys Philly SteaksLos Angeles
Cashier
03.2017 - 07.2018
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted with inventory management, resulting in reduced food waste and improved stock rotation.
- Upsold menu items effectively, increasing overall sales and contributing to the restaurant's revenue growth.
BoxLunchLos Angeles
Associate
10.2017 - 01.2018
Job overview
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
Education
San Francisco State UniversitySan Francisco, CA
Bachelor of Arts - BA from Dance
05.2022
University Overview
Glendale Community College
Associate of Arts
05.2020
University Overview
John Marshall High SchoolLos Angeles, CA
High School Diploma
05.2018
University Overview
Skills
- Team Development
- Administration
- Inventory Management
- Merchandising
- Customer Experience
- Tracking Sales Metrics
- Order Management
- Expense Control
- Sales Strategy Optimization
- Budget and Report Writing
- Corrective Actions
- Goals and Performance
Certification
- Project Management Certification, Google via Coursera
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Store Leader
ThirdLove
08.2023 - Current
Store Leader
COYUCHI
03.2023 - 08.2023
Sales Supervisor
ThirdLove
10.2022 - 03.2023
Inventory Manager/ Bridal Consultant
Janene's Bridal Boutique
04.2021 - 10.2022
Style Consultant/Peer Trainer
Target
10.2018 - 07.2020
Associate
BoxLunch
10.2017 - 01.2018
Cashier
Charleys Philly Steaks
03.2017 - 07.2018
San Francisco State University
Bachelor of Arts - BA from Dance
Glendale Community College
Associate of Arts
John Marshall High School
High School Diploma