Marie Rodriguez
Santa Ana,CA
Work smart AND hard...
myself
Summary
Results-driven professional with a strong focus on delivering exceptional support for customer needs. Skilled in effectively managing concerns and resolving conflicts to maximize customer satisfaction. Thrives in fast-paced work environments, showcasing high dependability, flexibility, and critical thinking skills. Ambitious individual with a proven track record of achieving exceptional results in customer service, retail, food service, and administration.
Overview
18
18
years of professional experience
Work History
Front Desk Associate
Powerhouse Gym
San Jacinto, CA
08.2016 - 08.2024
- Greet members and assist with checkin.
- Answer multiple line phones
- Maintain weekly sales goals
- Participate in team meetings, discussions and other activities as required in order to support the team and improve the quality of the operation.
- POS
Lead Supervisor
Incredibles
Ladera Ranch, CA
12.2011 - 08.2016
- Schedule staff hours and assign duties
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning as necessary.
- Prepare and maintain inventory and production records
- Accounting tasks and making bank deposits
- Prep, bake, and package of products
Administrative Asst
Renzenberger Inc
Santa Fe Springs, CA
12.2006 - 12.2011
- Prepare invoices, reports, memos, letters, financial statements and other documents using word processing spreadsheet, database, or presentation software
- Process payroll information
- Answer phone calls and direct calls to appropriate parties or take messages
- Perform general office duties such as: ordering supplies, performing basic bookkeeping work and greeting visitors.
Education
High School Diploma -
01.2002
Trade School - Barber
08-2025
Skills
- Prioritization and scheduling
- Proficient in organization techniques
- Math
- Effective client care solutions
- Customer engagement
- Meticulous in execution
- Payroll administration
- Culinary production
- Guest Services
- Strong verbal and written communication
- Product upselling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Associate - Powerhouse Gym
08.2016 - 08.2024
Lead Supervisor - Incredibles
12.2011 - 08.2016
Administrative Asst - Renzenberger Inc
12.2006 - 12.2011
Estancia High School - High School Diploma,
Santa Ana Beauty College - Trade School, Barber