Marie Rodriguez
Santa Ana,CA
Work smart AND hard...
myself
Summary
Results-driven professional with a strong focus on delivering exceptional support for customer needs. Skilled in effectively managing concerns and resolving conflicts to maximize customer satisfaction. Thrives in fast-paced work environments, showcasing high dependability, flexibility, and critical thinking skills. Ambitious individual with a proven track record of achieving exceptional results in customer service, retail, food service, and administration.
Overview
18
18
years of professional experience
Work History
Front Desk Associate
Powerhouse Gym
08.2016 - 08.2024
- Greet members and assist with checkin.
- Answer multiple line phones
- Maintain weekly sales goals
- Participate in team meetings, discussions and other activities as required in order to support the team and improve the quality of the operation.
- POS
Lead Supervisor
Incredibles
12.2011 - 08.2016
- Schedule staff hours and assign duties
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning as necessary.
- Prepare and maintain inventory and production records
- Accounting tasks and making bank deposits
- Prep, bake, and package of products
Administrative Asst
Renzenberger Inc
12.2006 - 12.2011
- Prepare invoices, reports, memos, letters, financial statements and other documents using word processing spreadsheet, database, or presentation software
- Process payroll information
- Answer phone calls and direct calls to appropriate parties or take messages
- Perform general office duties such as: ordering supplies, performing basic bookkeeping work and greeting visitors.
Education
High School Diploma -
01.2002
Trade School - Barber
08-2025
Skills
- Prioritization and scheduling
- Proficient in organization techniques
- Math
- Effective client care solutions
- Customer engagement
- Meticulous in execution
- Payroll administration
- Culinary production
- Guest Services
- Strong verbal and written communication
- Product upselling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Associate - Powerhouse Gym
08.2016 - 08.2024
Lead Supervisor - Incredibles
12.2011 - 08.2016
Administrative Asst - Renzenberger Inc
12.2006 - 12.2011
Estancia High School - High School Diploma,
Santa Ana Beauty College - Trade School, Barber
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