Marie Shiver

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Utilized Valet for scheduling employees
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits

• Developed systems and procedures to improve operational quality and team efficiency.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits

Directs the day-to-day work of a group of employees involved in activities where work output is readily measurable. Controls a budget and provides input on department budgets and controls assigned budget objectives.

Processed dangerous goods packages that are sent thru the FedEx system for customers. Entering the information regarding DG packages into the FedEx system so that the correct information regarding the shipments will be up to date. Placing correct paperwork on the ULD and proper paperwork given to drivers that are transporting the DG shipments.

Set up PM operations for outbound sort. Performed Trips throughout the night, making sure the accurate ULD's are loaded in CTV and launched on time. Ensuring that handlers are being efficient in T-stacking so that the packages would arrive to destination without damage.

Knowledge of different routes within station so that I would hit stops per hour and make commitment times.

Delivering packages to customers by commitment times. Processing outbound packages so that it makes it to destination on time.