Marie Speer
Henrico,VA
Summary
Experienced Office Manager with a proven track record at Capitol Security & Lock, Inc., enhancing productivity through effective scheduling and streamlined communication. Skilled in customer relations and office administration, I implemented policies that improved workflow efficiency and maintained confidentiality, fostering a respectful workplace culture.
Overview
22
22
years of professional experience
Work History
Office Manager
Capitol Security & Lock, Inc
2017.08 - 2025.11
- Oversaw daily office operations, ensuring efficient workflow and resource allocation.
- Managed scheduling and coordination of appointments for staff and clients.
- Implemented office procedures that enhanced communication and productivity across departments.
- Coordinated vendor relationships, negotiating terms to optimize service delivery and cost efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Office Manager
Locke A. Taylor DVM
2014.08 - 2017.08
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Bookkeeper
Virginia Family Dentistry
2004.01 - 2014.08
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reconciled bank statements with precision to maintain accurate financial records.
Education
High School Diploma -
Town & Country Private School
Richmond, VASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Bookkeeping/Quickbooks
- Account reconciliation
- Credit and collections
- Clear oral/written communication
Timeline
Office Manager
Capitol Security & Lock, Inc
2017.08 - 2025.11
Office Manager
Locke A. Taylor DVM
2014.08 - 2017.08
Bookkeeper
Virginia Family Dentistry
2004.01 - 2014.08
High School Diploma -
Town & Country Private School