Marie Springsteen
Lathrop,CA
Summary
Experienced Unit Secretary skilled in managing patient records and scheduling appointments. Known for strong organizational skills and problem-solving abilities, contributing to efficient unit operations and positive patient experiences. Committed to maintaining high standards of HIPAA compliance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Unit Secretary, Preop Testing
Stanford Healthcare Tri-Valley Hospital
Pleasanton, California
06.1989 - Current
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Monitored unit supply levels and notified management of ordering needs.
- Scheduled and confirmed patient appointments for their upcoming procedures or surgeries.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Retrieved physicians' paperwork, including lab test requests.
- Communicated with management to facilitate efficient unit operation.
- Managed confidential information with discretion and in accordance with HIPAA guidelines.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Trained new staff on administrative procedures and hospital protocols efficiently.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
Education
Bachelor of Science - Graphic Design
San Jose State University
San Jose, California, CA06-1992
Skills
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Patient scheduling expertise
- Detail-oriented, strong organizational skills
- Clinical support
- Epic systems
- Problem solving
- Time management
- Effective communication
Certification
BLS Certified
Timeline
Unit Secretary, Preop Testing
Stanford Healthcare Tri-Valley Hospital
06.1989 - Current
Bachelor of Science - Graphic Design
San Jose State University