Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marieangely Fernandez

Delray Beach,FL

Summary

An enthusiastic, resourceful, and diligent individual with an inherent interest in management and entrepreneurship. Seeking positions to advance my career in a high-level professional environment as I pursue my degree at the University of Central Florida.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Executive Assistant /Lead Production Coordinator

All County Paving
03.2023 - Current
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used advanced software to prepare documents, reports, and presentations.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Updated and maintained confidential databases and records.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Kept projects on schedule and within budget while serving as project leader.
  • Coordinated on-site construction shutdowns, testing and inspections, reporting details and concerns to designated team supervisors.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Developed and executed pre-construction milestones on project schedule.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Tracked employee vacation, sick and personal time.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Reviewed daily workload distribution to prioritize and distribute job assignments.
  • Coordinated with production lines and created schedules to meet promised delivery.
  • Entered information into system to update status reports.
  • Prepared for production by checking inventory levels of items needed to complete work.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Processed invoice payments and recorded information in account database.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Liaised with production manager, suppliers and vendors to support production needs.
  • Collaborated with production team to support effective resource allocation.
  • Coordinated with production team to support productivity targets and deadline management.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Organized and coordinated conferences and monthly meetings.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Financial Advisor

UltImate Medical Academy
08.2022 - 03.2023
  • Educated students on the process of financial aid.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Executed awarding for students based on their financial aid eligibility.
  • Worked with students to support understanding of rationale and details of financial strategies based on aid received.
  • Provided financial aid counseling to enrolled and prospective students.
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
  • Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
  • Perform daily inbound & outbound calls
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.

Business Owner /Health Wellness Lifestyle Coach

Self-employeed
01.2018 - 11.2022
  • Weekly calls and check ins with clients
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Designed specific workout systems for individual clients based on performance ability.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Suggested exercise modifications to individual clients to avoid strain and injury.
  • Assisted clients with developing reasonable diets and nutritional guidelines.
  • Marketing personal business via social media
  • AFPA | Certified Personal Trainer
  • Demonstrated safe and proper exercise techniques to clients.
  • Communicated with clients to determine goals and performed client assessments.
  • Created personal training experiences for clients.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Developed customized fitness plans for wide range of clients to expand services.

Health Coach /Assistant Manager

GNC Live Well
02.2022 - 07.2022
  • Assisted clients in finding new ways to inspire healthier habits.
  • Supported implementation of patient health plan, weight loss programs, and personalized fitness and exercise programs.
  • Provided comprehensive, empowering, and professional coaching programs so members remain motivated to attain personal health and fitness goals.
  • Coached clients by developing health goals and action plans.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Food Service Worker

Walt Disney World
06.2021 - 01.2022
  • Magic Kingdom FT stands Cast
  • Food & Beverage
  • Learned other teammates' work tasks to train as backup.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Processed customer payments and balanced cash drawers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Walked through properties to maximize guest safety and clear areas of trash and debris.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Performed variety of duties related to food service.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Received food orders from individuals and explained offerings.
  • Monitored inventory to keep adequate stock of food items and supplies.

Overall Sales Lead

Aeropostale Retail Store
10.2019 - 04.2020
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Managed cash register operations using POS system and processed sales and returns.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Maintained attractive merchandise displays to maximize purchases.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Exceeded department expectations for productivity and accuracy levels.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.

Customer Service Intern

Allstate Insurance Company
06.2019 - 08.2019
  • Summer internship
  • Cleaning work spaces
  • Answering phone calls
  • Listened to customer needs to identify and recommend best products and services.
  • Processed financial documents, contracts, expense reports and invoices.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Created memos, letters and other documents, fostering internal and external communication.
  • Automated office operations by managing client correspondence and data communications.
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
  • Filtered emails based on importance and escalated issues to leadership.

Intern

Nicklaus Children Hospital
06.2017 - 06.2019
  • Identified and resolved customer complaints concerning food or lodging.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Sourced quality vendors to consistently reach highest care standards.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Recorded and reported test results accurately according to established procedures.
  • Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
  • Maintained inventory and equipment and placed orders for laboratory supplies.
  • Organized lab test solutions, compounds and reagents.
  • Resolved guest problems and complaints to improve overall satisfaction.
  • Provided highest quality customer service standards by anticipating customer needs.
  • Prepared and presented management with detailed reports on customer satisfaction and hospitality services to aid in decision making.
  • Stayed up-to-date with industry regulations and standards to offer compliant hospitality services.
  • Collaborated with various team members to meet guests' requests.

Tutor

Personal Tutoring Company
01.2018 - 01.2019
  • Kids ages 4-10; all subject areas
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.

Event Coordinator

Palace Garden-Elderly Living
05.2018 - 12.2018
  • Coordinated schedules and timelines for events.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated vendors, timelines and budgets for events.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Offered companionship and kindness to elderly patients.

Education

B.A - Health Services Administration

University of Central Florida

High School Diploma -

Medical Academy For Science & Technology

CPR Certification -

Seminole State College of Florida
Sanford, FL

Personal Trainer Certification -

AFPA

License - Florida Real Estate School

ACEABLE
Remote

Skills

  • Tracking Systems
  • Business Management and Development
  • Operations Management
  • Special Assignments
  • Attention to Detail
  • Staffing Oversight
  • Team Leadership
  • Professional Networking
  • Business Correspondence
  • Bilingual in Spanish and English
  • Travel Coordination
  • Computers and Technology
  • Document and File Management
  • Manage Correspondence
  • Schedules Adherence
  • Social Media Digital Marketing
  • Creating Purchase Orders
  • Budget Administration
  • Customer Needs Assessments
  • Production Processes
  • Sales Management
  • Production Support
  • Marketing Initiatives
  • Customer Experience
  • Recordkeeping
  • Appointment Scheduling
  • Efficiency Optimization
  • Customer Satisfaction
  • Schedule Coordination
  • Office Support
  • Research and Analytical Skills
  • Microsoft Excel
  • Customer Relations and Communications
  • Set Appointments
  • Payment Distribution
  • Microsoft Office
  • Company Event Coordination
  • Business Writing
  • Excel Spreadsheets
  • Payroll
  • Strong Problem Solver
  • Spreadsheet Tracking

Certification

  • CPT - Certified Personal Trainer
  • First Aid/CPR Certified
  • OSHA 10 Hour Outreach Training for Construction Industry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Executive Assistant /Lead Production Coordinator

All County Paving
03.2023 - Current

Financial Advisor

UltImate Medical Academy
08.2022 - 03.2023

Health Coach /Assistant Manager

GNC Live Well
02.2022 - 07.2022

Food Service Worker

Walt Disney World
06.2021 - 01.2022

Overall Sales Lead

Aeropostale Retail Store
10.2019 - 04.2020

Customer Service Intern

Allstate Insurance Company
06.2019 - 08.2019

Event Coordinator

Palace Garden-Elderly Living
05.2018 - 12.2018

Business Owner /Health Wellness Lifestyle Coach

Self-employeed
01.2018 - 11.2022

Tutor

Personal Tutoring Company
01.2018 - 01.2019

Intern

Nicklaus Children Hospital
06.2017 - 06.2019

B.A - Health Services Administration

University of Central Florida

High School Diploma -

Medical Academy For Science & Technology

CPR Certification -

Seminole State College of Florida

Personal Trainer Certification -

AFPA

License - Florida Real Estate School

ACEABLE

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Marieangely Fernandez